Problem with factory resetting my computer.

civildistress20

Reputable
Nov 8, 2014
16
0
4,510
Hello,

I have recently been trying to reset my computer since it has been running slow lately but I keep running into a problem when trying to reset. After I open of setting and goto recovery tab, I get the error message "There was a problem refreshing your pc. Please insert the recovery disk " Or something along those lines. The problem is that I dont have a recovery disk. Not sure if there is anyway for me to fix his besides having the recovery disk, but I would like to not have to buy one and wait. d

Also, I just ran "sfc /scannow" and it found corrupt files but was unable to fix some of them. It saved a log and I can post it if it helps.
 

civildistress20

Reputable
Nov 8, 2014
16
0
4,510

It is actually a desktop and I have reset this computer before with no issues. Not sure what the problem is.