Hi,
Yesterday I woke up to find a blue screen on my Windows 10 computer that said Windows could not start. It suggested I try a system restore so I selected that option. The blue screen came back with a new message stating that Automatic Repair couldn't repair my PC. So then my husband selected advanced options and chose reset, which is supposed to keep all of your files but delete all your apps except for the ones that came installed on it, etc. After that it just got worse. Now after the boot screen and the windows screen it just turns black. We have another hard drive in the case that has an old copy of Windows 7 on it, that we've successfully booted before, but it won't boot that either, leading me to believe it's not the hard drive. I tried booting the UEFI and I get a screen that says EFI Shell version 2.31....Device mapping table....Press ESC in 1 seconds to skip startup.nsh, any other key to continue.
Shell> _
It just sits there and if I press Enter it just puts another Shell> _ under the last one.
All of the inner components are 2 1/2 years old. Is my motherboard failing?
Thanks for your time.
Yesterday I woke up to find a blue screen on my Windows 10 computer that said Windows could not start. It suggested I try a system restore so I selected that option. The blue screen came back with a new message stating that Automatic Repair couldn't repair my PC. So then my husband selected advanced options and chose reset, which is supposed to keep all of your files but delete all your apps except for the ones that came installed on it, etc. After that it just got worse. Now after the boot screen and the windows screen it just turns black. We have another hard drive in the case that has an old copy of Windows 7 on it, that we've successfully booted before, but it won't boot that either, leading me to believe it's not the hard drive. I tried booting the UEFI and I get a screen that says EFI Shell version 2.31....Device mapping table....Press ESC in 1 seconds to skip startup.nsh, any other key to continue.
Shell> _
It just sits there and if I press Enter it just puts another Shell> _ under the last one.
All of the inner components are 2 1/2 years old. Is my motherboard failing?
Thanks for your time.
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