Steam went down, I lost 30GB worth of downloaded games..

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MrN1ce9uy

MrN1ce9uy

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Aug 20, 2009
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I must have been the unlucky one. Just a few minutes ago Steam went down and lost connection. I had internet connection, but Steam did not. I restarted my computer, it was still down. A couple minutes later it came back up, however my Fallout 4 download which was 98% complete (23GB worth), which took literally all day, is now gone. Another game that was partially complete (10GB worth) is gone also.

This sucks. As if my bandwidth is next to none already. (6Mbps) I had to bundle DirectTV just to download the games I bought on Steam the past week because AT&T limits their customer's bandwidth each month, and they don't offer anything higher than 6Mbps in my area. I guess this is just a rant. Seems like there would be a way to recover the download. How did it dissappear? I had CoD Black Ops III at 40GB out of 50GB, it's still there, but Fallout 4 is and Payday 2 is not.
 
Solution
Bakua


Have you tried verifying cache? And have you checked your Steam folder?
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Bakua

Bakua

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Aug 14, 2015
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Oooooh, someone got caught.

Anyways, my guess is that they prioritized the already downloading game (was it?)
 
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MrN1ce9uy

MrN1ce9uy

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Aug 20, 2009
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The game that was downloading was Fallout 4, which had 23 out of 24GB already downloaded. I restarted my pc and it started over (nearly) at 2GB. But I had 2 other games in the queue, 1 kept the partial downloaded files, the other did not.
 
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Bakua

Bakua

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Aug 14, 2015
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5,360


Have you tried verifying cache? And have you checked your Steam folder?
 
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Solution
MrN1ce9uy

MrN1ce9uy

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Aug 20, 2009
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I see the files (full size of already downloaded) in the steamapps>downloading folder, but idk how what to do with them because there is no Fallout 4 folder in the common folder and I've already got Fallout 4 redownloading (now at 3GB+ downloaded) and verifying the game files doesn't do anything. I contacted Steam Support but you know they take their time. It looks like if I let it redownload I will have 2 copies of the game.
 
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MrN1ce9uy

MrN1ce9uy

Judicious
Aug 20, 2009
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Okay after searching around, I solved my problem. Here's how I did it:

-Browse to Steam directory and find existing downloaded game files in [Steam/steamapps/downloading] folder. (Game files are in a folder with a number for its name, just open to see what game files are in which folder.)

-Copy those files to a separate location (or cut/paste).

-Open Steam Library and delete local content for the game via the game properties.

-Create folder in [Steam/steamapps/common] with the title of game, in my case it was "Fallout 4", and copy the files in to that folder. (This might be tricky if the folder name is slightly different, I'm not sure.)

Then click INSTALL from your Steam library, and it will begin verifying existing game files and the download will resume. (Mine actually resumed at 18GB while I remember it being 23GB, but that's better than nothing.)
 
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Bakua

Bakua

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Aug 14, 2015
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Glad to see you solved it, and thank you for listing on how you did it, people with this very problem can look here in the future :)
 
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