troubleshooting - I'm stumped

xenmstr

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Nov 1, 2014
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Working on a friends rig, and I'm completely stumped on what's causing his problem.

For starters:
I7-3770
16 gigs Corsair vengeance ram DDR3-1600 (x.m.p. profile 1)
750 watt Corsair bronze PSI'vc
Asus P8Z77-V PRO mb
Asus HD7770-2GD5 gpu
Windows 7 SP1

Intermittent boot, with large numbers of failure to boot in between. All the POST leds cycle through everytime. (Give me back my simple beep code...) For a while, we were experiencing a clean boot, but once passing the windows startup screen (full 1920X1080 resolution), would be reduced to 640X480 resolution (with terrible scaling). When it fails to boot, there are times where we won't get any signal from either the integrated graphics, or the card for entering bios.
This is after having moved from one house to another.

Steps taken so far include:
clean install latest graphics drivers
cleared CMOS
ssd was having issues, used other system to clone and replace.
memtest showed all good
graphics card and ram both reseated for good measure
system (upon good start) passes Passmark burn-in-test.
system does well with FurMark gpu test
startup recovery performed

I've done most everything software related except for a clean install, but my gut tells me that isn't the answer, and would only be a band-aid fix if anything. The list of steps taken is by no means complete, but it is the ones I can remember doing at this moment. I'm not as experienced as I once was, and am unsure of where to look next. All help is appreciated!
 
Solution
If your boot failures don't occur until after you get the "starting windows" screen then your issue is typically software related.

You can try removing GPU and using integrated for test, but I would suspect issue in software. Might be corrupted files from the dying SSD.

Before doing a clean install of windows you can always try to run a Linux live cd boot and if you don't have any issues with it then it is not hardware related but software.

xenmstr

Reputable
Nov 1, 2014
2
0
4,510


multi-monitor system. tried several hdmi cables on one, several vga cables on the other, using both gpu and integrated in several different patterns.
 
If your boot failures don't occur until after you get the "starting windows" screen then your issue is typically software related.

You can try removing GPU and using integrated for test, but I would suspect issue in software. Might be corrupted files from the dying SSD.

Before doing a clean install of windows you can always try to run a Linux live cd boot and if you don't have any issues with it then it is not hardware related but software.
 
Solution