Blank Red Screen Crash With Sound Loop While Gaming

translotusx

Reputable
Apr 29, 2014
16
0
4,510
I've been getting a specific crash the last 2 days. My game freezes before the screen turns to a pure bright red. There is no text or anything on the page and the sound loops ( freeze ). This crash appears to only occur when I'm playing Evolve Stage 2 Beta.

At first, I thought it was because I was overheating but I turned on HWMonitor and MSI Afterburner to monitor my temperature during the most intensive gameplay and it my gpu only maxed out at 67 and stuck at around a 64 most of the time. My CPU was only about around 55c.

I dusted out my entire computer and all the case fans as well this morning to make sure overheating wasn't an issue.

I have NOT overclocked any components.
I'm running a stock cooler on my CPU and my specs are as follows:

GPU - AMD R9 270x
CPU - AMD FX-6300
MOBO - MS 7693
2x4 RAM dual channel
PSU: Seasonic 520w Bronze certified

I'm running Windows 10 Pro 64-bit and I've had this computer for about 4 years.

When I take a look into the event viewer, I see a event 41 Source: Kernel Power error.
Does this mean the PSU is failing? How would I check that enough power is getting to my computer? Should I be dusting out my psu as well in order to verify that it's not overheating? My PSU is sitting at the bottom of my case so it might get hot down there. Can anyone help?

Update: I figured it would be helpful to let you guys know that the crash is pretty random. This morning I played for about 2-3 hours and nothing happened. Later today at around 4 p.m. I played only 20 minutes before getting the crash.
 
Solution
Bios up to Date of the motherboard?

Try another psu

8 pin power connector ATX12V plugged into the motherboard?
All pcie power connectors plugged in ?

Remove The graphics card and plug it in again.

Check hdd with its manufacturers tool

Install memtest86+ on an USB flash drive and boot from it

Check the graphics card under stress with furmark

Uninstall the drivers with ddu uninstaller and reinstall them

translotusx

Reputable
Apr 29, 2014
16
0
4,510
I have not tried reinstalling the graphics driver, but I have updated it this morning. Yesterday I got 2 red screen crashes, this morning I updated my drivers in hopes the problem would be fixed but just now I got another crash. What's the best way to clean out a psu safely? Should I remove the psu first from the case?
 

translotusx

Reputable
Apr 29, 2014
16
0
4,510
Cleaned out my psu with some compressed air, after doing some research it's really quite dangerous to open the psu itself due to lingering electricity. 30 minutes into the game and I crash again. Any other suggestions?
 
Bios up to Date of the motherboard?

Try another psu

8 pin power connector ATX12V plugged into the motherboard?
All pcie power connectors plugged in ?

Remove The graphics card and plug it in again.

Check hdd with its manufacturers tool

Install memtest86+ on an USB flash drive and boot from it

Check the graphics card under stress with furmark

Uninstall the drivers with ddu uninstaller and reinstall them

 
Solution