Hi all,
I just reverted my parents computer back to Windows 7 using the official Microsoft reset process. They upgraded a very old PC to Windows 10 and it was causing all kinds of driver issues with security software etc and the start menu kept not working requiring a pc restart.
However once I did this I can no longer reach the login screen. The loading screen works. However, the PC restarts without reaching the login page.
I tried safe mode and can successfully see all the accounts are there, however the USB keyboard and mouse (which work Inn bios and boot mode) stop working. I have also tried a ps2 keyboard which has the same issue.
If I try and force the PC to login normally I get a bluescreen. I'm almost certain this is a driver issue I just need a working keyboard at least!
I just reverted my parents computer back to Windows 7 using the official Microsoft reset process. They upgraded a very old PC to Windows 10 and it was causing all kinds of driver issues with security software etc and the start menu kept not working requiring a pc restart.
However once I did this I can no longer reach the login screen. The loading screen works. However, the PC restarts without reaching the login page.
I tried safe mode and can successfully see all the accounts are there, however the USB keyboard and mouse (which work Inn bios and boot mode) stop working. I have also tried a ps2 keyboard which has the same issue.
If I try and force the PC to login normally I get a bluescreen. I'm almost certain this is a driver issue I just need a working keyboard at least!
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