Hard Drive failing or not. Need some expert imput please

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friendlyone20

friendlyone20

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Mar 20, 2016
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Okay, this has been driving me crazy all day since I installed CrystalDiskInfo (something I wish I didn't do since now I'm worried)

So CrystalDiskInfo threw up this report after I asked it to scan for hard drive health.

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But then I looked at the Disk Management and it said my C: Drive was healthy

2qk2b9y.png


Also both chkdsk and diskdrive status both said no problems

25zjxqc.png
5k3kt0.png



I read some places on the internet that when it says caution in CrystalDiskInfo that means my hard drive is failing. But if my hard drive is failing, wouldn't it say so in chkdsk and Disk Management too? Please someone help me out here. This has been driving me crazy all day.



UPDATE: Thank you everyone for your answers. I rarely use the computer with the failing hard drive. It's not under warranty since it's 4 years old. And I rarely use that computer anyways. I just wanted to know what was going on. Again thank you everyone.
 
Solution
D_Know_WD
Hi there friendlyone20,

Even if there's just a single bad sector, the drive is considered unreliable. So, you shouldn't really keep important data stored on the drive, as junkeymonkey suggested. You need to back up the important data anyway, as mechanical drives could just fail, without showing any signs of it before that.

If the drive is under warranty, you can just RMA it. In case it is not, my suggestion would be to get a healthy HDD(or even a small SSD) for your OS and use the old drive for storing non important data.

Cheers,
D_Know_WD :)
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ChaoticWolf

ChaoticWolf

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Feb 2, 2016
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Just because CrystalDiskInfo says to be cautious, it doesn't exactly mean that the hard drive will die any time soon, my hard drive has an uncorrectable sector count but is not failing. I don't think you should worry all that much. Unless the drive is like 5 years old or something, then there is a bit of need to worry, but if it's kind of not that old, and one problem is displayed as cautious and not critical, then I think it should run quite fine for a couple of years, you can also look up this problem with hard drives if you want to learn more. Something about bad sectors, probably correctable, not sure, not that big of a genius with the sector aspect, but if you're not confident with it working for a long time for whatever reason, back up the data and see if you can get a new drive, crystaldisk could have trouble reading the drives condition correctly sometimes, if any other software says its in good standing but 1 doesn't, then it could just be because of glitchy software, who knows
Good luck
 
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J

junkeymonkey

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well a warning is a warning ?? its a judgment call on you after that may run like that fine for years then it may spit its bitts next time you fire up ??

I would do regular backups just in case if you got things on the drive you don't want to loose or cant be replaced easy or copy things you want to keep over to a dvd or pen drive so you got them on some kind of backup storage media ?

try hd tune pro to get a 2ed opinion as well

http://www.hdtune.com/


now you got a warning on smart ID 05 that's high 35 that means the disk has relocated a bad sectors near the 35 times out of its allotment of time it can relocate so to say and maybe close to running out of times it still can move the data

''Critical: pink colored row -- Potential indicators of imminent electromechanical failure ''

https://en.wikipedia.org/wiki/S.M.A.R.T.

notice test ID 05 is in the pink area ??

 
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D_Know_WD

D_Know_WD

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Jul 30, 2014
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Hi there friendlyone20,

Even if there's just a single bad sector, the drive is considered unreliable. So, you shouldn't really keep important data stored on the drive, as junkeymonkey suggested. You need to back up the important data anyway, as mechanical drives could just fail, without showing any signs of it before that.

If the drive is under warranty, you can just RMA it. In case it is not, my suggestion would be to get a healthy HDD(or even a small SSD) for your OS and use the old drive for storing non important data.

Cheers,
D_Know_WD :)
 
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junkeymonkey

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''So, you shouldn't really keep important data stored on the drive, as junkeymonkey suggested.''

I live in a area that has bad power grid and lots of lighting outages power surges so on and hard drives get ''damaged '' easy drive I'm on now is less then 2 years old and all ready got warnings/ bad sector fails WD data lifeguard test and all , but keep it going and use it everyday

I don't keep anything critical on it and if I have I put it on a dvd -pen drive or what ever so if it was to just fail , get a pain to use or not boot one day it ends up more inconvenience over a OMG loss .

then I get another drive and start over and try to have everything on another media as backup so whit that any thing you may have that would be a hard loss you need to do regular back ups to use to easly reinstall/use incase there is a failure

like I said it can still go years with the warning then it may goof the next time you go to boot up ?? only you know how you feel to handle that getting a drive like this is just the way it is arund here for me so I'm use to it and its a common thing -

this next drive I get I'm going SSD to see if anything goes better on it ?? what do I have to loose that I'm all ready do with a platter drive ?? just try and see where it goes .

good luck
 
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