Razer Kraken Pro Headset Audio issues

George_Hiley

Commendable
Jul 12, 2016
2
0
1,510
Okay... So I bought the Razer Kraken Pro around 2 months and when it arrived it was all well until I plugged it in and heard this buzzing static sound with some background noise. I have tried turning the audio up and down on, moving it to one of the back USB-ports, I just don't know what to do. By the way I do not have a sound card. Furthermore the sound persisted whenever I play video games, especially demanding games like Witcher 3, Division and GTA V.

Links to specs:

Headset:
https://www.amazon.co.uk/Razer-Kraken-Analog-Gaming-Headset/dp/B00ZIA5J94/ref=sr_1_1?ie=UTF8&qid=1468342548&sr=8-1&keywords=Razer+Kraken+Pro+Gaming+Headset+-+Green

Power-supply:
https://www.amazon.co.uk/Corsair-CP-9020060-UK-Builder-CXM600-Semi-Modular/dp/B00ALYOTTI/ref=sr_1_1?ie=UTF8&qid=1468342632&sr=8-1&keywords=cx+power+supply+600
 

JingLuci

Reputable
May 16, 2015
340
0
4,960
Nothing to worry. the sound is probably due to interference from your motherboard. Using an external amplifier or DAC should solve your problem. Although IMHO I feel that Razer headphones are of very low quality hence, the interference. I myself uses a HyperX Cloud 2 and have never experience any interference even if I plugged it to my motherboard directly.
 

George_Hiley

Commendable
Jul 12, 2016
2
0
1,510


Do you mind providing a few links to buy the device to solve my issue? I don't quite understand what i'm supposed to buy.