Recently, I got my Asus X551MAV laptop replaced from a Refurbishing company on eBay (the previous one they sent me shorted out). The replacement they sent me seemed okay the first day, then I noticed that none of the updates had been installed on the Windows 8.1 laptop, over 200+ updates (including the free update to windows 10).
So I start to download them through the update manager...but it wouldn't work. A few days later, my computer started making this clicking sound every time it booted and while trying to run games. Then, it's performance crashed. Then, it went into a windows recovery loop (I searched everywhere for a solution).
I had no way of booting up into my desktop to mess around with options or to make a backup of my failing hard drive before it was too late. I got a windows 8.1 recovery disk and put it in, but NONE of the trouble shooting options worked (locked hard drive/ something about the partition/unable to write on disk).
***While I was looking for a fix to "unlock" the hard drive (using the recovery cmd), I discovered that the 500gb hard drive had been completely filled for some reason so I was unable to finish all the steps***
I bought a new hard drive, and I don't have my own copy of windows 8.1. The Refurbishing company didn't send the disk used to install windows onto the laptop and I also can't find it's windows 8.1 product key. Remember, I still have a recovery media.
Will I be able to replace the hard drive on the laptop and reinstall everything from scratch? I have an extra(blank) hard drive but way to recover data off the failed one, nor is going to get professional help an option (the warranty expired the day I received the replacement to begin with).
What can I do?
So I start to download them through the update manager...but it wouldn't work. A few days later, my computer started making this clicking sound every time it booted and while trying to run games. Then, it's performance crashed. Then, it went into a windows recovery loop (I searched everywhere for a solution).
I had no way of booting up into my desktop to mess around with options or to make a backup of my failing hard drive before it was too late. I got a windows 8.1 recovery disk and put it in, but NONE of the trouble shooting options worked (locked hard drive/ something about the partition/unable to write on disk).
***While I was looking for a fix to "unlock" the hard drive (using the recovery cmd), I discovered that the 500gb hard drive had been completely filled for some reason so I was unable to finish all the steps***
I bought a new hard drive, and I don't have my own copy of windows 8.1. The Refurbishing company didn't send the disk used to install windows onto the laptop and I also can't find it's windows 8.1 product key. Remember, I still have a recovery media.
Will I be able to replace the hard drive on the laptop and reinstall everything from scratch? I have an extra(blank) hard drive but way to recover data off the failed one, nor is going to get professional help an option (the warranty expired the day I received the replacement to begin with).
What can I do?
Facebook
Twitter
Instagram