BSOD in the middle of any game I run.

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d3s1mu5

Commendable
Jul 14, 2016
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Hi, I've been having recent BSODs in the middle of running any game. I've tried several fixes to no avail. I'm fairly certain it's not a hardware issue. I've run memtest, unistalled/reinstalled gpu drivers, checked connections, and such. I've fed a minidump file to a freeware prog called Whocrashed and it reported the following:

"On Thu 7/14/2016 7:19:47 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!g_TdrForceTimeout+0x17D80)
Bugcheck code: 0x7F (0x8, 0x80050033, 0x406F8, 0xFFFFF88004660678)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. "

Can anyone shed some light on this issue I'm having?
Please let me know if you require additional info, I'm at wit's end.
 
Solution
Ironsounds
Hello... Good question B ) Well... Substitution, Testing parts in a another working Computer system, and DATA/Voltage/Current collecting instrumentation is what we do in maintenance.

Typically we would have a spare PS around for a test... or another GPU, and memory... CPU's are pretty Tuff... MB's are not so much so, but having spare MB's around is NOT typical... SO you would Test as many of these parts in Another known working Computer.


The main PS connector to the MB is a very important Power connection... and I have seen a lot People not getting it Connected properly... or there is a Pin push back out of the connector, And this connector, will be on the top of my list of things to check.

Checking, and cleaning the PINs and...
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Ironsounds

Ironsounds

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Jul 31, 2011
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Hello... the above suggests it's "dxgkrnl.sys" can you search your computer for the location/Owner of that file? or Web it for a update you might need B /

Otherwise... I can show you the Windows Debug screen and it's easier for us to look at everything B /

You NEED to be logged on as administrator to the OS...

let's see what the OS is reporting as the error... Right click computer-manage-System Tools-Windows logs-system.... Click on the "RED" errors, for more information... and files/drivers/Apps, comments/suggestions/information associated with them B )

Posting screen images from here will help me, help you faster... But copy and posting text will work too B )
 
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d3s1mu5

Commendable
Jul 14, 2016
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Untitled.png


Is this what you are looking for? I should mention I'm running Win 7
 
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Ironsounds

Ironsounds

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Jul 31, 2011
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Hello... Thx for imgs... That how I like it... B ) I'm win7 too.

Ok... You have shown me a kernel 41 That means... The OS was not shut down properly... Ok? YOU could have done this with the Main Power switch OR your Power Supply Voltage shut down... due to PS, hardware, MB, ?

1) Is your Computer freezing and you have to manually Power it Down?
2) Are there any other "red ' errors you can show me that are NOT kernel 41 errors? we need to fix all of them first... OK?

So LOOK and post me a IMG of all the recent "RED" errors for me to pick and choose... Expand the Window pane for me B )
 
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d3s1mu5

Commendable
Jul 14, 2016
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1,510


All of the previous critical errors are error 41. When it does crash to bluescreen, all programs freeze for a few seconds then blue screen. I am not powering the PC down manually. I have a 1000w PSU that's less than a year old. Internal temps rarely go past the 28-38 Celsius range. Fairly certain it's not a hardware issue.
 
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d3s1mu5

Commendable
Jul 14, 2016
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0
1,510


Alright, so if that's the case here are my specs.

PSU: CORSAIR RM Series RM1000 1000W ATX12V v2.4 and EPS 2.92 80 PLUS GOLD Certified Full Modular Active PFC Power Supply
Mother board: ASUS Z170­-A
RAM: CORSAIR Vengeance LPX 16GB (DDR4 SDRAM)
CPU: Intel I5-6600k 6M (Intel I5 Skylake quad-core)
Graphics: ZOTAC GeForce GTX 970

How can we narrow it down? If it's an electrical problem should I just replace the PSU?
 
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Ironsounds

Ironsounds

Champion
Jul 31, 2011
10,403
4
56,960
Hello... Good question B ) Well... Substitution, Testing parts in a another working Computer system, and DATA/Voltage/Current collecting instrumentation is what we do in maintenance.

Typically we would have a spare PS around for a test... or another GPU, and memory... CPU's are pretty Tuff... MB's are not so much so, but having spare MB's around is NOT typical... SO you would Test as many of these parts in Another known working Computer.


The main PS connector to the MB is a very important Power connection... and I have seen a lot People not getting it Connected properly... or there is a Pin push back out of the connector, And this connector, will be on the top of my list of things to check.

Checking, and cleaning the PINs and Connectors to your CASE, DVD/CD, MB, CPU fan, Memory, HD's and Cards, will not take very long, And have stopped these Hardware Problems for me many times... Take your Time and look close ( magnifying glass ) at things. there are a lot of small connections that need to be maintained.

1) Make sure you have no un-happy hardware drivers in your "Device Manager"... No Yellow or Red icon indicators
2) Clean all card/stick edges with rubbing alcohol... And Re-insert cards.
3) Inspect and clean all DATA and Power connections... to your Hardware and MB.
4) Verify all devices CPU/GPU/MB temperatures are with in Normal operating temperatures.
5) Verify your Power Supply 12Vdc has enough current , To operate your Video Card and CPU, at the Performance setting you are using.
6) Test One Part at a time in a known Good Computer.

Kernel 41 errors are tuff problems too solve... and sometimes takes all those steps I listed to get rid of them, Before you start Blaming/RMA the MB for it... Un-plug as much as you can from the MB and still be able to get into Windows... I had a failing DVD/CD player that was causing one of my BSOD. B /

7) Were you Water cooling, Stress Testing, Voltage increasing, and Overclocking the Regulator's on your MB ?

8) Were there any recalls or Known problems with your MB and Socket damage? call/email ASUS and ask them of a known problem like yours. B /

9) enable your CPU/IGT, remove your Video Card and see if Windows will stay on for a few hours un-attended.
 
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Solution
D

d3s1mu5

Commendable
Jul 14, 2016
5
0
1,510


Hey, I'll check all the connections tomorrow when I have some time set aside. I'll post an update tomorrow.


EDIT: Everything seems to be in order, I've tested all the parts and everything is functional. Seems something may have come loose or was not seated properly. Thanks again!
 
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