- Aug 30, 2014
- 78
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- 18,630
Hi all,
Yesterday I went to turn on my PC and it did not boot past the "Starting Windows" screen, and that screen did not display the logo as it usually does either, this image is exactly what the frozen screen I'm getting looks like:
http://en.community.dell.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/4747.Capture1.PNG
I've tried and the BIOS still works.
I have tried system repair, which tells me the error 0x490 "No OS files found on disk"
It might be worth noting that genuinely nothing has changed at all with my PC from the minute it was working to this state. All I did was turn it off and now it doesn't work. I understand that this issue is related to hardware but I don't see what could've happened in the space of 12 hours in which nothing changed and the computer was shut down the entire time.
Today I've been using the F8 options, this is the result:
- Does not boot in safe mode.
- Command prompt chkdsk on all drives, all are fine except for E: drive which gets stuck on 58% progress on checking the indexes, repeating twice the line: "Correcting error in index $130 for file 2243"
- System restore does not allow me to restore and says that "The disk E: has errors, Windows has detected file system corruption on (E
You must check the disk for errors before it can be restored" I then check the disk for errors and it says that there are no errors. It will still not let me restore after this.
- Last Known Good Configuration simply produces the same frozen "Starting Windows" screen.
I'm not sure what to do next. I really don't want to do a fresh install as I have not backed up my (two) hard drives and have so much data on them.
If anyone could help me out it would be much appreciated. Thanks in advance.
Yesterday I went to turn on my PC and it did not boot past the "Starting Windows" screen, and that screen did not display the logo as it usually does either, this image is exactly what the frozen screen I'm getting looks like:
http://en.community.dell.com/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/4747.Capture1.PNG
I've tried and the BIOS still works.
I have tried system repair, which tells me the error 0x490 "No OS files found on disk"
It might be worth noting that genuinely nothing has changed at all with my PC from the minute it was working to this state. All I did was turn it off and now it doesn't work. I understand that this issue is related to hardware but I don't see what could've happened in the space of 12 hours in which nothing changed and the computer was shut down the entire time.
Today I've been using the F8 options, this is the result:
- Does not boot in safe mode.
- Command prompt chkdsk on all drives, all are fine except for E: drive which gets stuck on 58% progress on checking the indexes, repeating twice the line: "Correcting error in index $130 for file 2243"
- System restore does not allow me to restore and says that "The disk E: has errors, Windows has detected file system corruption on (E
You must check the disk for errors before it can be restored" I then check the disk for errors and it says that there are no errors. It will still not let me restore after this.- Last Known Good Configuration simply produces the same frozen "Starting Windows" screen.
I'm not sure what to do next. I really don't want to do a fresh install as I have not backed up my (two) hard drives and have so much data on them.
If anyone could help me out it would be much appreciated. Thanks in advance.
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