PC freezes, force restart, no boot

lleonciocs

Commendable
Jul 15, 2016
1
0
1,510
Hello guys,

While updating my newly build pc drivers, the keyboard and mouse become unresponsive, I wait a few minutes and no change.
After the force reset, the PC does not boot into the bios any more, the fans are spinning and the LEDs working.
Can you guys help me?

Troubleshoot so far:
1- Wait a few minutes and try to start.
2- Remove Graphics Card
3- Remove the Ram and try to boot with just one stick (all slots and sticks test).
4- Try to reset CMOS. My mobo doesn't have a jumper, try first with a screwdriver and removing the batery.

Specs:
Z97 PC Mate MSI
i5 4590
Rx 480
16 gb ram

Thank you all.
 
Solution
Hello, lleonciocs,

From what your description of the issue is, and seeing that you have an MSI motherboard, what process were you undertaking when you were updating/installing the drivers? Were you using MSI Live Update? If you were using MSI Live Update, then you are in a very bad situation, assuming that your computer froze while updating the BIOS, then it got corrupted and the motherboard has been bricked and is now dead paperweight(it has happened to me before). However this is assuming that you were using MSI Live Update

Efrain96

Distinguished
May 11, 2014
132
0
18,760
Hello, lleonciocs,

From what your description of the issue is, and seeing that you have an MSI motherboard, what process were you undertaking when you were updating/installing the drivers? Were you using MSI Live Update? If you were using MSI Live Update, then you are in a very bad situation, assuming that your computer froze while updating the BIOS, then it got corrupted and the motherboard has been bricked and is now dead paperweight(it has happened to me before). However this is assuming that you were using MSI Live Update
 
Solution