Black screen/no signal to monitor with my new GTX 1070 - Help!

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oggmonster

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Oct 3, 2012
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Hello there!

I apologize for a very long thread but I need help with this peculiar problem!!

I recently bought a Palit Geforce GTX 1070 Super Jetstream.

The first 24 hours was a blessing. My old GFX-card was a radeon HD 7850 so you can imagine that I could feel the upgrade. Unfortunately, the happiness was shot lived. Around 24 hours after installment, I experienced a problem. Suddenly my monitor did not receive a signal from my computer.. I tried every port (DVI, HDMI and display port) but nothing worked.

I search the internet and found a forum thread describing more or less the same problem I was experiencing (as described above). There were numerous proposals, one of which was to deactive iGPU (integrated GPU) in the BIOS (motherboard BIOS). So I attached my old GFX-card into the computer and I got a signal again. I entered the BIOS and disabled the iGPU. Then I inserted the Palit Geforce 1070 again and to my joy, a signal was received by the monitor again.. ! I thought the problem was solved and so it seemed for yet another 24 hours. The computer worked perfectly again, even after several reboots and shutdowns. I played games for many hours without any problems. Suddently, after 24 hours the same problem occurred again. This time, however, I have not been able to get a signal on the monitor again. I have tried several things including:

Resetting and updating the BIOS
In BIOS, disable anything related to iGPU and selected "PEG" (PCI Express Graphics) as "primary display device"
unplugged and replugged the Palit Geforce 1070 several times
Tried another PSU (a Corsair 750W)
unplugged all other components but the GFX-card (including removing one of my two RAM sticks)

Nothing worked..
As a last resort I took the Palit GFX card to a friend and we tried it in his computer (his PC has a much newer motherboard/CPU). To my surprise it seemed to work in his computer. We are currently waiting to see if he will also experience the same problems after ~ 24 hours of usage.

As of now, Im thinking it might be some sort of compatibility issue with my computer/motherboard (which is somewhat old) and this new GFX card, because it seems that both my motherboard and new GFX card works seperately, just not together!

Really frustrating, and I hope someone here could help me !

Thank you in advance for reading this and any suggestions you might have

Setup:

Motherboard: Gigabyte Z68X-UD3H-B3
CPU: Core i7 2700K
PSU: Corsair 600W

UPDATE: after 24-30 hours my friend also experienced the same problems I had with the palit gfx-card - no signal to monitor and CPU fan acting weird.
 
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oggmonster

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Oct 3, 2012
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10,510
Yes, I forgot to add this aswell. My PSU has two 6+2 PCI-E connectors (the GFX card require 8-pin). I tried both, and even tried the 6-to-8 pin converter that came with the GFX card.

Sorry IceMyth, I missread your post. Yes, Ive tried a DVI cable, a HMDI cable and displayport. nothing worked.
 
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oggmonster

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Oct 3, 2012
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Could the driver affect that I get no signal to the monitor even before windows loads ?

Anyway I will give it a go! (unfortunately i cant do it right now because my friend has my Palit 1070 in his computer at the moment).
I did use Display Driver Uninstaller before I initially installed the palit 1070 (to remove old AMD drivers) and then installed nvidia drivers (368.51)

 
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IceMyth

IceMyth

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Dec 15, 2015
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I did upgrade from HD 5770 to R7 360 and I had a random blue screen. Then I asked here and a smart guy suggest to do that as the old driver for the old GPU might still in the system and it was. Because when I ran that tool and a list of the divers existed in the system contained the old gpu and new one.
 
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Corkeinator

Corkeinator

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Jul 16, 2016
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I have the exact same card and problem, upgraded from a gtx680, first few days worked beautifully now about an hour ago I was playing Doom and the game crashed froze, restarted the pc black screen, turn it off and on again black screen, done a few few things with no look, I just hope it isn't a faulty graphics card, seems I made the wrong choice now :(

I got an Asus z97 pro gamer motherboard.
 
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oggmonster

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Oct 3, 2012
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i thought mine was a faulty card aswell, but as I mentioned my new Palit card is currently plugged into a friends computer. So far he has observed no problems...

Im beginning to think that something has fucked up either my motherboard or CPU (because atm i cannot get my old gfx-card to work in my computer). I dont know if it is something with the palit card or simply that I damaged something when I transferred my computer to a new case (I needed a new case because there was not room for the big palit 1070 in my old case)...

Unfortunately i may need to order a new motherboard and CPU :-/. The problem is, I dont know what damaged my computer in the first place...

 
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IceMyth

IceMyth

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I would try what I suggested as it might not be a hardware problem unless you want to pay more money lol.

Also 1 more thing you can try: Control Panel > Power Options > PCI Express > Link State Power Management > try moderate or maximum power saving.

Anyway good luck!
 
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oggmonster

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Oct 3, 2012
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hehe, I'm definitely not a fan of spending more money. I would like to give your advice a try. Unfortunately I cannot get my system to boot at all now. Now even with my older GFX-card... :-/
 
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Corkeinator

Corkeinator

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Jul 16, 2016
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Managed to get a signal with the graphics card in, so far so good. Not sure what I did, installed the latest intel integrated chip, since the card is massive I supported a bit unlike my previous cards, it might have been too raised up in the slot, so now since its not raised up, maybe it is connect how it is supposed to. Also blew on the gold connector bits of the graphics card, well hopefully I will have no problems from now.
 
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oggmonster

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Oct 3, 2012
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hey Corkeinator.

Glad to hear you got a signal again! .. I agree that the card is massive and heavy and I thought myself, that some support at the end would may be be good. (althought I never did give it any support - maybe I should have !)

I dont understand what you mean exactly though: Do you still use support now ? or did you remove the support and this may have got it working again ?

 
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Corkeinator

Corkeinator

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Jul 16, 2016
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The support was just two massive screws in the bracket, the way I did it at first seemed to tilt the graphics card slightly too high, in a upwards tilt so maybe the gold fingers was not in the graphics card slot like they are supposed to be. I got it working by removing the support, so it is not tilted up in the slot no more, but not too keen on having a massive card like this without some, so I made sure when I put the support on it did not tilt the card up. I just think maybe it might did to be evenly connected in the slot, not tilted too high or low.

On the palit website it recommends the gold fingers did to be clean.
http://www.palit.com/palit/faq_show.php?pc_cate=vga&id=15&lang=en
 
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oggmonster

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Oct 3, 2012
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Ah, okay thank you for the explanation.

Anyway an update on my palit card. After around 24-30 hours my friend's computer ALSO would not boot or at least his monitor was not getting a signal. He's CPU cooler was also acting weird. This pretty much concludes that there is something wrong with the Palit Geforce card !

My computer will not boot at all now, whether I insert my old GFX-card og dont insert any card at all. My CPU cooler is also acting abit weird, as it starts spinning and then right after stops again (right after i click the power-on button). I think something has been damaged on my motherboard, possible by the palit card...

 
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Corkeinator

Corkeinator

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Jul 16, 2016
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Yep Doom crashed again and no signal, great and now the graphics card got a little stuck when I was taking it out,and the lock snapped off, fudging great. I spend over £400 and I expect the product to run perfectly, did they do any product testing what so ever? Hopefully ebuyer will let me return the dam thing. Just a little moody right now.
 
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oggmonster

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Oct 3, 2012
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10,510
sorry to hear it.... I know how you feel, spend all that money and for nothing but problems.

I'm declaring my computer dead now.
Connected nothing but PSU, CPU(+ cooler), motherboard and PC-speaker = short continuous beeps until reboot.
same setup + 1 RAM stick (in any slot) = silence from pc-speaker. The computer reboot-loops. Interestingly, on the 3rd loop it gives a single short beep and enters BIOS (automatically). Only it doesnt load BIOS fully, but only the "headings" of BIOS. after 1 second of this, it reboots again.

I'm gonna contact the Palit geforce seller tomorrow and ask for a refund. And then i better order a new computer as well.
 
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IceMyth

IceMyth

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Dec 15, 2015
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Sorry to hear this.... Also, next gpu get it from known brands such as (MSI, ASUS, EVGA...etc) they are away better than Palit (I never heard of). I dont know if you want to try this trick or not, but since things going bad try to clear your CMOS as all these problems might broke the CMOS and now the config are wrong or corrupted somehow.
Video 1: https://www.youtube.com/watch?v=-9RnIj-EcdQ
Link 2 with pictures: http://www.wikihow.com/Reset-Your-BIOS
 
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Hank_5

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Jul 12, 2016
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hmm I got the gamerock edition and it works like a charm. @oggmonster, would like to know more updates on your computer's condition, how exactly did the gpu cause the problem?
 
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oggmonster

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Oct 3, 2012
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IceMyth: Thank you for the suggestion - but I have already cleared the CMOS several times! :-/... I will definitely not get palit if they agree to let me switch the gtx 1070 !

Hank_5: It is pretty much as I described in the original post. I installed the new Palit card into my computer, which previously had had a Sapphire Radeon 7850. Before I installed the palit card, ive uninstalled previous AMD drivers using Display driver uninstaller (DDU). There were no problems doing installation, and the first 24 hours was fantastic. Every game was running excellent. No computer crash, no reboot - no problems at all. I was checking temps of CPU and GPU - all was fine. I played for several hours that day (day of installation). The next day, after work I got home and turned on the PC. I played for around an hour and shut it down again because I had to prepare dinner. After dinner, I wanted to start the computer again and that was when I experienced the first symptoms:

powered up my PC (fans and LEDs started) but the monitor received no signal. Tried it a few times but the monitor never recieved a signal. I unplugged the new card and inserted the old card (radeon 7850). Now monitor received signal. The next thing I did was to enter the BIOS and disable iGPU (integrated GPU). I did this because I've read that this could be a problem. After this I rebooted into windows and shut down the PC. Inserted my new GFX-card again - and wupti.. a signal was received by the monitor again.

The next 24 hours was like the first 24. No problems at all, played a lot of games for several hours. temperatures was OK - no crashes. Then the next day - around 24 hours later - the same symptoms started again. No signal to monitor. This time around I wasnt able to get a signal to the monitor with the Palit card no matter what I did.

Finally I took the card to a friend and we installed it in his computer. It boots np. around 24-30 hours later his computer now suddenly ALSO show the same symptoms. No signal to monitor. While my palit card was at my friends house, I installed my old GPU into my computer. Now, however, even with that card I couldnt get a signal on the monitor.

It is hard to say how exactly the gpu caused the problem - and to be fair, I cannot 100% show that it was the GPU that destroyed my computer. I am, however, not able to get it running again. The only life signs Ive seen from it, are those desribed in my previous post:

Connecting nothing but PSU, CPU(+ cooler), motherboard and PC-speaker = short continuous beeps until reboot.
same setup + 1 RAM stick (in any slot) = silence from pc-speaker. The computer reboot-loops. Interestingly, on the 3rd loop it gives a single short beep and enters BIOS (automatically). Only it doesnt load BIOS fully, but only the "headings" of BIOS. after 1 second of this, it reboots again.
 
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Hank_5

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Jul 12, 2016
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woah, I didnt know that a GPU could do this much damage to the whole system. I've only had my card of about a week but it has not cause any problems or even heat up as much(running it at stock). Has palit gotten back to you yet? BTW, by beeps you mean BIOS beeps(POST)?
 
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oggmonster

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Oct 3, 2012
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10,510
I think you are fine, I was just very unlucky with my gfx card. Yes I mean the beeps that your motherboard sends out - f.x. if POST/boot is ok. Neither Palit nor the retailer i bought it from has answered me yet (but its only early monday where I live, so we'll see).
 
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