- Jul 16, 2016
- 10
- 0
- 4,520
Hi everyone.
I am the proud owner of a Gigabyte motherboard model GA-Z77X-UD3H (rev. 1.1) Over the last few days, since a Windows 10 update, my USB 3.0 slots have been going down suddenly in the middle of a computing session. I have my keyboard, headset and wifi adapter plugged into different USB 3.0 ports. They all go down at the same time. The mouse is plugged into a USB 2.0 port and still usable. When I got shut down the computer, Windows shuts down but the computer does not, forcing me to manually power it off by holding the power button.
The motherboard always POSTs and Windows boots correctly. Normally I get an "A0" code on the Mobo but since the update I get either a "A0" or "04". Sometimes it starts with A0 but then switches to 04. This is when I've noticed the USBs crash.
The motherboard has the latest BIOS version (F18) from Gigabyte's site.
Thinking this might be a PS issue, I tested my power supply and USB ports using a their respective testing equipment. Both tests passed. Following advice on other threads on this site, I also reset the CMOS but I did not replace the battery.
Frankly, I am stumped. Can anyone help?
I am the proud owner of a Gigabyte motherboard model GA-Z77X-UD3H (rev. 1.1) Over the last few days, since a Windows 10 update, my USB 3.0 slots have been going down suddenly in the middle of a computing session. I have my keyboard, headset and wifi adapter plugged into different USB 3.0 ports. They all go down at the same time. The mouse is plugged into a USB 2.0 port and still usable. When I got shut down the computer, Windows shuts down but the computer does not, forcing me to manually power it off by holding the power button.
The motherboard always POSTs and Windows boots correctly. Normally I get an "A0" code on the Mobo but since the update I get either a "A0" or "04". Sometimes it starts with A0 but then switches to 04. This is when I've noticed the USBs crash.
The motherboard has the latest BIOS version (F18) from Gigabyte's site.
Thinking this might be a PS issue, I tested my power supply and USB ports using a their respective testing equipment. Both tests passed. Following advice on other threads on this site, I also reset the CMOS but I did not replace the battery.
Frankly, I am stumped. Can anyone help?
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