CrystalDisk Reporting Hard Drive Health As 'Caution'

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icu222much

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Jul 17, 2009
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I have several storage devices: 1 ssd (primary), and two hhds. Last night when I turned on my computer, Windows 10 was unable to detect one of my hhds. I turned off my machine. This morning, I opened my case to ensure that all cables are securely connected to my faulty hhd. Upon turning on my computer, Windows 10 was able to detect my hhd. I then ran a few diagnostic tools:

1) Seagate Seatools Boot Disk - Was unable to detect any of my hard drives
2) wmic - I received 'OK' status across all drives
3) Windows CHKDSK Tool - No issues reported
4) CrystalDiskInfo - Reported that the faulty hhd's health status as 'Caution'

http://imgur.com/9KhAKA6
ST2000DM001-1CH164 - Seagate 2TB
- Purchased in 2012
- Caution Items:
---- Current Pending Sector Count
---- Uncorrectable Sector Count

Am I able to fix or correct these problematic sectors on the faulty hard drive? Will these faulty sectors grow or spread to other parts of my hard drive? I am only utilizing 50% of this drive at the moment. Should I be looking for a replacement drive? What should I be doing in this case?
 
Solution
D_Know_WD
Hi there icu222much,

The first thing you really need to do is to back up the data stored on the drive. As liquidpower suggested, it could fail at any time.
Yeah, in most cases, bad sectors would continue to appear, until the drive fails. It could happen in a day or in a couple of years. You can't really know that.

One thing you can try is to use some third party tool and write zeros on the drive -> retest afterwards. See if this would make any difference. Keep in mind that this is a data destructive process and you should back up your data first.
If these bad sectors are software ones, the writing zeros process could help.(filling in 0 value in each sector) In case those are hardware ones(damaged sectors on the platter's surface), you...
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D_Know_WD

D_Know_WD

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Jul 30, 2014
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Hi there icu222much,

The first thing you really need to do is to back up the data stored on the drive. As liquidpower suggested, it could fail at any time.
Yeah, in most cases, bad sectors would continue to appear, until the drive fails. It could happen in a day or in a couple of years. You can't really know that.

One thing you can try is to use some third party tool and write zeros on the drive -> retest afterwards. See if this would make any difference. Keep in mind that this is a data destructive process and you should back up your data first.
If these bad sectors are software ones, the writing zeros process could help.(filling in 0 value in each sector) In case those are hardware ones(damaged sectors on the platter's surface), you will need to replace the drive.(RMA if under warranty)

Cheers,
D_Know_WD :)
 
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