New apartment has free internet but I can't seem to connect?

Cjsar5

Commendable
Jul 17, 2016
2
0
1,510
I am about to have a mental break down. I'm almost out of data on my phone now. I have tried wiring from the wall jack straight to my computer and have not been successful I also tried two different routers going to the wall and then from my computer to the router neither have worked. I have followed a few guides online that had me messing with ipconfig and am now receiving an error when I type ipconfig /renew. The error says an error has occurred while renewing interface local area connection : unable to contact your DHCP server. Request has timed out. I have tried resetting the logs and rebooting but upon trying to /renew again I still receive the error. Please help!
 
Solution
Don't use a router on that jack, plug in the computer directly to the wall. There is very likely already a router or server already on the other end, you plugging in another router to that connection will not give you access properly. You'd have to setup your router as a secondary, look here about cascading routers http://www.tomshardware.com/forum/33700-42-ultimate-modem-router-setup-thread

You should also contact whoever is in charge of the internet connection and find out how it's setup and how you can create your own WiFi connections if there are none available.

If a direct connection to the jack does not work, but they say it should, they need to troubleshoot since you have no way of checking anything outside of your computer.

Cjsar5

Commendable
Jul 17, 2016
2
0
1,510
Well for whatever reason I don't even have a reply button. So I'm going to post here and hope that you guys still see it. I've contacted my landlord and they said that they don't know why but you should just plug it in and it should work. And yes it is actually included with the apartment (college kid apartment complexes all do this)
 
Don't use a router on that jack, plug in the computer directly to the wall. There is very likely already a router or server already on the other end, you plugging in another router to that connection will not give you access properly. You'd have to setup your router as a secondary, look here about cascading routers http://www.tomshardware.com/forum/33700-42-ultimate-modem-router-setup-thread

You should also contact whoever is in charge of the internet connection and find out how it's setup and how you can create your own WiFi connections if there are none available.

If a direct connection to the jack does not work, but they say it should, they need to troubleshoot since you have no way of checking anything outside of your computer.
 
Solution

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