Hi there,
My desktop has been crashing within seconds of entering a game or benchmarking software, the crash usually causes a loss of signal from the display port on my graphics card to my TV resulting in me needing to reboot to get my display back.
I previously believed this to be an issue with the hardware on my graphics card and RMA'd it but i am still having the same issue with my new one which arrived today so I came here wondering if anyone had any input!
Tried uninstalling and reinstalling multiple driver versions on my old 390x, using DDU in between each, but to no anvil so i presume its not a driver issue.
Have done a complete fresh install of windows and that still did not help.
Also tried underclocking using MSI afterburner to 390 specs but this did not help either.
It was running fine for the first two months (my old card) previous to this issue.
I will also note that the pcie slot clip off when I took my old 390x out when it was having issues so im not sure if that could be part of the issue with the new card but bare in mind like i said the issues were happening to my old card before i broke the clip off.
Can't test the 390x in a different pcie slot as the only monitor i currently have is a 32inch toshiba tv and it cant display the bios screen properly (cuts off majority of the menu) so i cant change the settings to allow me to use it in the other slot.
Currently running
Win10 Pro
Intel i7 4790k
MSI Z97 mobo
MSI 390x
Corsair vengeance 2 x 8gb
EVGA 750w GQ
(Nothing overclocked)
Please let me know if there is any information i can provide which could help diagnose this issue!
(Not sure if this is the right place for this question in the forum as i dont know where the issue lies!)
My desktop has been crashing within seconds of entering a game or benchmarking software, the crash usually causes a loss of signal from the display port on my graphics card to my TV resulting in me needing to reboot to get my display back.
I previously believed this to be an issue with the hardware on my graphics card and RMA'd it but i am still having the same issue with my new one which arrived today so I came here wondering if anyone had any input!
Tried uninstalling and reinstalling multiple driver versions on my old 390x, using DDU in between each, but to no anvil so i presume its not a driver issue.
Have done a complete fresh install of windows and that still did not help.
Also tried underclocking using MSI afterburner to 390 specs but this did not help either.
It was running fine for the first two months (my old card) previous to this issue.
I will also note that the pcie slot clip off when I took my old 390x out when it was having issues so im not sure if that could be part of the issue with the new card but bare in mind like i said the issues were happening to my old card before i broke the clip off.
Can't test the 390x in a different pcie slot as the only monitor i currently have is a 32inch toshiba tv and it cant display the bios screen properly (cuts off majority of the menu) so i cant change the settings to allow me to use it in the other slot.
Currently running
Win10 Pro
Intel i7 4790k
MSI Z97 mobo
MSI 390x
Corsair vengeance 2 x 8gb
EVGA 750w GQ
(Nothing overclocked)
Please let me know if there is any information i can provide which could help diagnose this issue!
(Not sure if this is the right place for this question in the forum as i dont know where the issue lies!)
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