pc freezes up

thatechguy · Jul 18, 2016

A few months ago my pc started freezing up randomly, pc stays on but i cant do anything and caps light dosent work and the pc
requires a hard restart, but if i leave it long enough it will reboot itsef
this happens when gaming, watching video, web browsing, startup and sometimes randomly

Specs:

Athlon x4 860k
gtx 750ti
corsair vs 550
wd 1tb hdd
hyper fury ram [8gb, 1866mhz]
windows 10 home
gigabyte mobo

what i have tried:

reinstalling windows
memory test [everything good]
prime 95 [no crash]
furmark[no crash]
reinstalling components
virus scans
added fans and 212x cooler
updating drivers

windows event viewer logs[after freeze ups]

+ System

- Provider

[ Name] EventLog

- EventID 6008

[ Qualifiers] 32768

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2016-07-18T15:36:45.000000000Z

EventRecordID 1731

Channel System

Computer DESKTOP-GAC29S4

Security

- EventData

16:17:22
‎18/‎07/‎2016

7815

E0070700010012001000110016001E01E0070700010012000F00110016001E01600900003C000000010000006009000001000000B00400000100000000000000

--------------------------------------------------------------------------------

Binary data:

In Words

0000: 000707E0 00120001 00110010 011E0016
0010: 000707E0 00120001 0011000F 011E0016
0020: 00000960 0000003C 00000001 00000960
0030: 00000001 000004B0 00000001 00000000

In Bytes

0000: E0 07 07 00 01 00 12 00 à.......
0008: 10 00 11 00 16 00 1E 01 ........
0010: E0 07 07 00 01 00 12 00 à.......
0018: 0F 00 11 00 16 00 1E 01 ........
0020: 60 09 00 00 3C 00 00 00 `...<...
0028: 01 00 00 00 60 09 00 00 ....`...
0030: 01 00 00 00 B0 04 00 00 ....°...

0038: 01 00 00 00 00 00 00 00

+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 3

Level 1

Task 63

Opcode 0

Keywords 0x8000200000000002

- TimeCreated

[ SystemTime] 2016-07-18T15:36:30.052041500Z

EventRecordID 1742

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTOP-GAC29S4

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0

+ System

- Provider

[ Name] Microsoft-Windows-Eventlog
[ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}

EventID 1101

Version 0

Level 2

Task 101

Opcode 0

Keywords 0x4020000000000000

- TimeCreated

[ SystemTime] 2016-07-18T15:36:45.850828200Z

EventRecordID 7098

Correlation

- Execution

[ ProcessID] 1212
[ ThreadID] 1692

Channel Security

Computer DESKTOP-GAC29S4

Security

- UserData

- AuditEventsDropped

Reason 0

I am really stuck for answers and i would really appreciate help

[ps. thank you for reading this far]

Vic 40 · Jul 18, 2016

The psu isn't great so can you maybe test with another one? maybe from a friend or ...

Which motherboard? =type. Anyway look for "AMP" or "XMP" in the bios and enable it so that the ram will work at rated settings.If having two sticks trest with each one seperately as well

thatechguy · Jul 18, 2016

thanks vic my mobo is the GA-F2A88XM-DS2 (rev. 3.2), I have only one stick of ram, I will look for amp in the bios, did you get any hints from the event log?

thatechguy · Jul 18, 2016

I enabled amp

thatechguy · Jul 18, 2016

its still locking up even with amp enabled

Hlsgsz · Jul 18, 2016

Go into the BIOS and load optimized defaults.
Make sure Win 10 is upto date.
Install the latest AMD chipset drivers: http://support.amd.com/en-us/download/chipset?os=Windows+10+-+64 (not AMD RAIDXpert Utility)
If none of the above work, getting a different PSu and testing with it would be the next step.
I excluded a BIOS update as you say this started happening "out of the blue" and it worked ok before.

EDIT: Do do all of the above, but, after reading up a bit, now my money is definitely on the PSU. Start thinking aobut where to borrow one.

Dark Lord of Tech · Jul 18, 2016

I would almost bet it's the low grade PSU.

Replace it with a quality one , and I bet it fixes the issues.

thatechguy · Aug 4, 2016

i bought a new power supply [corsair rm 550x] and the problem still persists, i suspect its the hard drive as everytime it hangs up it is preceded by this:

+ System

- Provider

[ Name] storahci

- EventID 129

[ Qualifiers] 32772

Level 3

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2016-08-03T13:22:21.035467200Z

EventRecordID 2575

Channel System

Computer DESKTOP-GAC29S4

Security

- EventData

\Device\RaidPort0
0F001800010000000000000081000480010000000000000000000000000000000000000000000000000000000000000000000000810004800000000000000000

--------------------------------------------------------------------------------

Binary data:

In Words

0000: 0018000F 00000001 00000000 80040081
0010: 00000001 00000000 00000000 00000000
0020: 00000000 00000000 00000000 00000000
0030: 00000000 80040081 00000000 00000000

In Bytes

0000: 0F 00 18 00 01 00 00 00 ........
0008: 00 00 00 00 81 00 04 80 ......
0010: 01 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 81 00 04 80 ......
0038: 00 00 00 00 00 00 00 00 ........

and then followed by this:

+ System

- Provider

[ Name] Microsoft-Windows-Eventlog
[ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}

EventID 1101

Version 0

Level 2

Task 101

Opcode 0

Keywords 0x4020000000000000

- TimeCreated

[ SystemTime] 2016-08-03T13:24:46.789300900Z

EventRecordID 7947

Correlation

- Execution

[ ProcessID] 1272
[ ThreadID] 1528

Channel Security

Computer DESKTOP-GAC29S4

Security

- UserData

- AuditEventsDropped

Reason 0

and also if it helps, wenever i get this error, disk usage spikes up to 100% in taskmanager
and is then followed a minute later by a freeze up

I prematurely gave the best answer in the thread and help would be appreciated

Vic 40 · Aug 6, 2016

Just the disk that goes 100%? Or the ram as well ...

WD has a tool at their site to check their drives,can take a look with that.
A long shot may be changing the sata cable,if having a dvd player swap with that one for instance.

thatechguy · Aug 9, 2016

Vic 40 :

thatechguy · Aug 9, 2016

Just the disk, i tried changing the sata cable and checking my drive using wd's tool,
but it is still crashing. It mostly happens when gaming, a lot of tabs open or somnetimes randomly

Vic 40 · Aug 9, 2016

Updated drivers for the motherboard as well? Have the latest bios?
Tried a clear cmos? Is in the bios the sata controller set to ahci? Look after the clear cmos.

thatechguy · Aug 12, 2016

Yes i have the latest bios installed, i flashed it. It is mostly happening in games and sometimes randomly and when idling aswell

thatechguy · Aug 12, 2016

Vic i also loaded optimised defaults in bios and the sata controller is set to achi and the pc is still crashing any ideas?
I personally suspect the gpu as when it crashes in game a loud buzzing noise comes from my headset

Vic 40 · Aug 13, 2016

Don't see why the gpu would make this happen.Can you test with another one? Maybe from a friend or ...

Is the ram working at it's rated timings and speed? Which ram exactly do you use?

thatechguy · Aug 19, 2016

Vic 40 :

I use hyper fury 1866mhz ram and its working at rated settings in bios [amp], It mostly happens while gaming so that is why i suspect the GPU

Vic 40 · Aug 20, 2016

Easiest way to know is testing with another one.Can you do that? maybe one from a friend or ...

thatechguy · Aug 21, 2016

Vic 40 :

Ok, thanks Vic i will try and get my hands on another Gpu and see if it still freezes up.

Vic 40 · Aug 21, 2016

Okay,let me (us) know how it pans out.

thatechguy · Dec 25, 2016

Vic 40 :

it was the network card, i disabled it and used lan and the issue just went away

pc freezes up

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