Tried cloning and imaging but can not get my system onto a new hard drive.

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James_329

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Jul 18, 2016
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After recently discovering a few bad sectors on my old drive I have decided to buy a new one. When attempting to clone my old drive to the new one EesyUS, Marcium Reflect have both failed. Marcium due to red error 13 - broken pipe. After running chkdsk and attempting to resolve this I thought it would be easier to instead create an image and restore this using a recovery disk, however when booting with the new drive in the system I get an error screen saying:

Windows has encountered a problem communicating with a device connecting to your computer ... if you continue to receive this message contact the hardware manufacturer. Status: 0xc00000e9.

Any ideas how I can do this?
 
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ArtPog

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Sep 17, 2014
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It is not unusual for a disk-cloning program to balk when it encounters a corrupted source drive. It would probably be wise for you to fresh-install an OS onto your new HDD and copy over whatever data you desire from the old HDD. You will, of course, need to re:install whatever programs/applications you're working with. I realize it could be an onerous task depending upon the volume of data/programs involved but it seems that's the only sensible way to go at this point.
 
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James_329

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Jul 18, 2016
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Gave this a try. Selected my windows disk from boot menu and got a start failure. Status 0xc000000e Info: The boot selection failed as the required device is inaccessible.

Could I just have got unlucky with a dodgy drive?
 
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James_329

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Jul 18, 2016
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I tried a fresh install to the new drive. With the windows install disk selected in the boot menu it will not start as the required drive is inaccessible.
 
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ArtPog

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Sep 17, 2014
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Are you indicating that the system won't boot to the Win (7? 8?, 10?) OS installation media (flash drive?, DVD?). if so, when you begin the bootup process have you accessed the boot menu to determine the installation media drive is listed? And you've attempted to boot to it?
 
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James_329

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Jul 18, 2016
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Yes. sorry if that wasn't clear. It's Windows 7, and the original windows DVD. I accessed the boot menu and selected the DVD and that was the error I encountered. The system boots fine with the old hard drive in but will not do so when the new hard drive is connected.
 
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James_329

Commendable
Jul 18, 2016
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Western Digital Data Lifeguard Diagnostics extended test says the drive is fine.
 
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ArtPog

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Sep 17, 2014
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And you've tried connecting the new HDD to a different SATA data port and tried a different SATA data cable?
Tried connecting it to the SATA port presently utilized by the old HDD?
You're reasonably certain the Win 7 OS installation CD is non-defective?

(I know I'm grasping at straws...)

Incidentally, you're currently using that PC with the old HDD boot drive for communication re this thread, right?
 
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James_329

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Jul 18, 2016
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Tried entirely new SATA cables in all configurations with ports and no change. The installation disk could be defective, and yes, I am doing what you said regarding using the old hdd and pc to communicate.
 
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ArtPog

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Sep 17, 2014
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I really don't know what you can do at this point other then attempting (repeating) a fresh-install of the OS onto the HDD. Ensure the HDD is the SOLE drive connected in the system and try connecting it to different motherboard SATA ports should the bootup process balk at the outset. Frankly I would try this OS installation with another (fresh) HDD but I assume one is not available to you.
 
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James_329

Commendable
Jul 18, 2016
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Finally sorted this. The main issue was my disk drive, it was writing disks fine as i made a copy of the Win7 installation disk but it would never read it for long enough to do anything. Created a USB stick with the installation on instead and restored a system image I had on my portable drive. Seems such an obvious solution now but I'm just glad it's fixed. Thanks for the help.
 
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