Problems with new desktop wireless adapter

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BlitzkriegOPS

Commendable
May 8, 2016
18
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1,510
I just bought a brand new wireless adapter for my pc build, because my ethernet cables don't reach my workspace and moving the router is not an option. I've followed the installation guide to the letter and I've checked and double checked everything that I can think of. What it's doing is I can connect to the router, but it just says no internet. I've tried diagnosing the problem with Windows and nothing, I've also tried toying with the settings and network options and still nothing. The indicator LED is flashing green as it's apparently supposed to and I'm positive that I've installed the adapter in the correct PCIe slot. I've also downloaded every driver that I can think of that might effect whether or not the adapter works or not. This problem doesn't make sense.

My PC specs are:
i5-6600k
RX 480
16gb RAM
D-Link Wireless AC1200 Dual Band PCI Express Adapter
Windows 10 64-bit
 
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netyoda

netyoda

Distinguished
Oct 6, 2011
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18,710
I imagine the adapter came with installation sw and some sort of utility? If so, does the utility show any networks at all? If not, check the System Device Manager to ensure the device installed correctly. Look for a yellow exclamation point next the adapter under Network Adapters. If so, you might try rebooting the system and if it doesn't fix the issue, try un-installing then re-installing the software again.
 
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B

BlitzkriegOPS

Commendable
May 8, 2016
18
0
1,510


I've installed the driver's properly to the best of my knowledge and apparently I shouldn't have to in order for the router to be able to connect. The drivers I guess are supposed to fix some things. I took the adapter back to the computer shop that I bought it from and the put on a test bed and it worked perfectly. I had really hoped that it would be the adapter or my computer that was the problem but it isn't looking that way. It's beginning to look like it's my wireless router that is the problem, and that I don't know how to fix. Every time anyone in my family has had to toy with the settings of the router for any reason it's shut down wifi for several days, even weeks before troubleshooting finally gets it up and running again. I don't think it's a very user-friendly router, so if I don't have to mess around with it to get it to work then I don't want to. I'm not even sure what settings I would have to modify in order for it to work, it's an N band router and an N compatible wifi adapter so I really don't know why there would even be a conflict between the two to begin with. Like I said in my problem description, the adapter detects the wireless network, but it won't connect to it for some reason. When I started messing around with the settings I activated 802.11d and it apparently was able to connect to the network, but still no internet. If I had an ethernet cable that was long enough to reach my room and workspace I wouldn't even need the adapter, but unfortunately I haven't found one that is long enough, and thus here I am.
 
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