Hi all, I really could use some advice. Long story short this computer belongs to my 16 yo woth autism. The computer froze on him. We could not get it to boot normally after that, I called Lenovo ended up buying recovery discs twice yes twice and they do not work. I can choose language and agree to terms and partially run disc 1 of 5. Then I get a message that says "Error when Recovering. Click yes to retry click no to exit. This happens over and over. Second set of discs do the same thing. Please help. What should I do? If I click no, it cuts on and off saying exiting pxe if I click retry, it is the same cycle.