Internet Connection Drops

Ceres_Live

Reputable
Jul 22, 2016
6
0
4,510
Hi, I have came across this weird problem with my internet as every time I try to do something on the internet such as play something or watch a movie my internet connection drops, I am connected by wire and have realized that the connection roughly drops between 30min to 1h time as I also get disconnected from TeamSpeak which states the times of the disconnection, I have contacted my Internet Provider, however they have told me that the line is perfectly clean and everything should be great, I have tried restarting my router, hard restarting it, looked at many topics online, re-installed my Windows 7, changed the cables around my router for a new ones, and also made sure that everything is plugged correctly. However the thing is wireless connection is slow but I never get disconnected from it and the wired connection works fine unless I try to run something big like a movie or a game, I am able to watch it for few minutes until the movie stops, doesn't buffer just stops playing, and same thing with games I play it for few minutes then i timeout and never connect back even though I am still able to surf the internet. Any suggestions what could be the problem? maybe a virus or the ethernet cable? but if it would be the Ethernet cable I most probably wouldn't be getting connection at all. Also I would like to add that my internet connection is 36mb/s download speed and 1.8 - 2 mbs upload speed, my ping is around 16 and I am connected on the computer while having wireless items connected as well such as a laptop and phones, however before like a month ago when I didn't had that problem I also had those items connected to the internet. Waiting to hear from you soon.
Thanks
Krystian