HDD Backup Plus stopped working

Daniel_275

Commendable
Jul 23, 2016
2
0
1,510
Last week my external HDD accidentally fell down from 1 meter distance. It worked just fine 30 mins and then boom, stopped working, now it looks that when I connect it to my laptop http://take.ms/5EapON and trying to open it, I receive different errors such as:

"The parameter is incorrect"

"The request could not be performed because of an i/o device error"

"The request failed due to a fatal device hardware error"

Tried the chkdsk method but after 1-2hrs I get "an unspecified error occurred (... 1bdc)"

What makes me believe that there is a chance to be saved is that a few days ago my attempt to open it succeded, I did open it and I was able to look into my documents but only for a few minutes.

Currently it keeps loading and when I try to open it I receive the above errors.

Is there someone who is having the same problems?

Best,
Daniel
 

Daniel_275

Commendable
Jul 23, 2016
2
0
1,510
Actually, it seems that eventually loads, but it takes hours to get into a directory. I have tested with many scan programs and the status looks good, it doesn't give me any bad sectors or anything else ..