Ping spikes every couple seconds

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IHatePlusNet

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May 4, 2016
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The past couple of days I have had my ping spike to over 500ms every couple seconds, its unbearable and its impossible to play online games or watch streams. I am using a wireless connection.

I have done a trace route and it shows that my ping is fine - screenshot
http://prntscr.com/bwnlgr

I'm not sure what to do, any help would be appreciated.
 
Solution
RealBeast
As I said earlier, based upon your information posted, insure that all phones and analog devices (fax, etc.) have DSL filters on them.

Otherwise the problem is most likely in the line, or the distance from the CO. This is not an uncommon problem with DSL but can often be fixed if they come out and test your line and repair the defects found.
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RealBeast

RealBeast

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Sep 13, 2010
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Running a trace route when you are not running the game is often not helpful when you are on wireless.

If you connect to an Ethernet connection, I suspect that your issue will disappear and that is worth testing if at all possible.

You can trouble shoot your wireless network, and the free version of inSSIDer from HERE is often helpful in finding interfering network signals.

Are you the only user on your wireless network while gaming? Also, are there any other nearly signals in inSSIDer?

What is your wireless router model and how far are you from the wireless router?
 
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I

IHatePlusNet

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May 4, 2016
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I would connect to an ethernet connection but its impossible in my house, as the only place we can have our router is downstairs, meanwhile I'm upstairs.

When gaming at daytime there is only 1 other laptop, and 1 phone. and during night time it is only me, yet the problem still occurs.

My router is a "Plusnet hub one" and I am using a TP-Link wireless USB adapter - An Archer T4U

I installed the program you linked and I'm guessing this is what you are interested in so here's 2 screenshots -
http://prntscr.com/bwnv0k

http://prntscr.com/bwnwlw
 
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RealBeast

RealBeast

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I would call your ISP and have them check out the issue, as the big latency problem looks like from your modem to them based on that second trace route. Have them check out your line, and not by just sitting in their office and pinging you -- tell them about the screen capture you have with the huge latency spike with them.
 
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khanorak

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Nov 16, 2011
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I am having this trouble too. Impossible to Play CS:GO like that. Here's a temporary fix.

Open a terminal window, Windows + R , Type CMD and hit enter.

- Type: netsh wlan show settings
It should show some details. Find the word INTERFACE, there should be something like "Wi-Fi", "Wireless Network" or "WiFi". Note the particular word down

- next type: netsh wlan set autoconfig enabled=no "Wi-Fi"/"Wireless Network"

Put the particular word of wifi you had noted earlier in the inverted commas and hit enter.

Check the ping and see if you get further spikes after every few seconds.

After gaming etc, you should turn it on or your wifi won't work if you restart PC.

Type: netsh wlan set autoconfig enabled=yes interface="Wi-Fi"/"Whatever word it is"

For ease, you can create bat files for the aforementioned commands.
 
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RealBeast

RealBeast

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Just curious why that would improve the latency from his dsl modem to his ISP (in other words, beyond his modem in the outside world), which is where the problem is according to his linked trace route results. His internal wireless network latency ranges from 2 to 4ms.
 
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khanorak

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Nov 16, 2011
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What I can understand from the solution I applied, is that Windows searches and updates for WiFi signals after a few seconds and this cycle goes on.

Just to update, I found a better solution. There is a registry key in HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e972-e325-11ce-bfc1-08002be10318}\0001

The key to find is ScanWhenAssociated, I edited its value to Zero and the Ping Spikes have been fixed for good now.

Now need of the AutoConfig method.
 
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I

IHatePlusNet

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May 4, 2016
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And how can I get to that registry?
 
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RealBeast

RealBeast

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Sep 13, 2010
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And exactly how does that have any effect on the signal between his modem and his ISP?

His wireless latency is not the issue based upon his trace route.

The only thing that the OP can do at his end is insure that all phones and analog devices (fax, etc.) have DSL filters on them. Otherwise the problem is most likely in the line, or the distance from the CO.

 
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khanorak

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Nov 16, 2011
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Keeping in view the screenshot you posted, I'd request you to do another command for me.

ping 8.8.8.8 -t

In command prompt over WiFi.

After about 30 seconds, press CTRL + C to stop it.

Please post screenshot it here.
 
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K

khanorak

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Nov 16, 2011
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your ping is good.. It means it is not the problem that I was having. Realbeast was right.
 
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RealBeast

RealBeast

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Sep 13, 2010
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104,790
As I said earlier, based upon your information posted, insure that all phones and analog devices (fax, etc.) have DSL filters on them.

Otherwise the problem is most likely in the line, or the distance from the CO. This is not an uncommon problem with DSL but can often be fixed if they come out and test your line and repair the defects found.
 
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