Asus X99 Deluxe II Thunderbolt3ex card - which port to use to go to my enclosure?

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tikigod19

Honorable
Dec 22, 2012
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10,530
hi all, I'm in a right mess here.

I have an Asus x99 Deluxe II motherboard so recently bought a Startech quad bay thunderbolt 2 raid enclosure to use with some HDD'd I have.

I inserted the hard drives and nothing.

I have it connected via the cable that came with the enclosure (thunderbolt to thunderbolt) and connected in to the port labelled (and this is where the confusion lies..) "mini display port in" as thats the only socket that fits the cable. The other 2 ports on the pci card are:

1) Usb 3.1 Type A
2) Usb 3.1 Type C / Thunderbolt 3

(as shown here: https://www.asus.com/uk/Motherboard-Accessories/ThunderboltEX-3/)

Now I'm not sure if I'm just plugging into the wrong port as "display port" shouts display, not storage to me, however the cable that came with it doesnt fit anywhere else.

Also when I search for thunderbolt or thunderbolt to usb type c cables I can't find any that go from thunderbolt to usb type c and even if I did, aren't I bottlenecking the thunderbolt 2 speed down to USB 3.1?

i am totally confused and don't know whether the issues lies in the cabling, the motherboard, or the raid enclosure.

Please help..
 
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sparcer

Commendable
Jul 30, 2016
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1,510
well i have same setup but instead of storage i am trying to run my samsung monitor via tb3.

Currently, i have connected TB3 miniDP to one GTX 1080 slot and samsung in another DP slot of GTX. Screen is coming up blank.

Instructions say ""DisplayPort 1.2 support: Attach the supplied DisplayPort cable to the card and the onboard DisplayPort connector"" There is no onboard DP connector except on my GTX 1080.

Older Thunderbolt2 card was simple, connect mini DP to your GPU and then connect monitors to TB2 and problem solved. Now its all confused with TB3.

As for storage, you need this cable.
https://www.amazon.com/Cable-Matters-Type-USB-C-Black/dp/B00WAKL6I8?ie=UTF8&gclid=CjwKEAjww_a8BRDB-O-OqZb_vRASJAA9yrc5wOgXc6aQK9qmUuTBAkX1QKBOVfw_vG1z8T_xYmwqlRoC2Bnw_wcB&redirect=true

or this

http://www.newegg.com/Product/Product.aspx?Item=9SIAB2745K1601&cm_re=thunderbolt_3-_-12-400-712-_-Product
 
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tikigod19

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Dec 22, 2012
32
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10,530


thanks but that wouldnt help as the caddy has thunderbolt 2 connections not thunderbolt 3 (usb c)

I bought a thunderbolt 2 to 3 converter from the same manufacturer and I can now connect my caddy to my pc fine however I get the same transfer rate as usb 3.0 currently.

I dont know what else to do. I wish I'd never started with this what has ended up being a £500 usb 3 hard drive that I could have bought for £80 if i'd bought just that, a usb drive.
 
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tikigod19

Honorable
Dec 22, 2012
32
0
10,530
well it turns out my connectivity issue for thunderbolt is related to my motherboard cmos/power in some way.

If my pc crashes and I force restart, the TB enclosure is not recognised. If I restart again, still nothing. If I shut down and unplug the power for 30 seconds then power up, it shows (I do sometimes have to disable and re-enable tb controller in system devices of device manager though) so it appears the motherboard is to blame.

What to do to fix it.. I don't know. Anyone?
 
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