Hello,
I recently built a new computer to play games on based around the super cheap rx480. I tried to keep the computer more of a budget build so I didn't really pick the best quality components everywhere but i didn't think they were that bad. This is the pcpartpicker link to all of the components (the only one that is different is that the memory is really patriot intel extreme masters edition which is hard to find so i just picked some with similar specs.)
http://pcpartpicker.com/list/KqqRkT
So the computer had been running great for about two weeks and I had been getting great benchmarks and frame rates in all of the games I tried it on. I was on the drivers that supposedly fixed the power draw issues(idk if there were newer ones after these but I was on these). What happened is today I turned on my computer and went to lay down in bed after about 5 mins I heard a LOUD POP, I instantly got out of bed and saw 2 separate sparks one after another(it looked like it was between the GFX card and the back of the case, but i could be wrong I was panicking) before i managed to pull the plug. I noticed on the pcb that is facing towards the side of the case I can see it is burnt. I tried pulling the GFX card and booting without it, no problems at all.
I don't know what to do, do I call the manufacture (sapphire) and say what happened? Will it be covered? Should I just say it was DOA?
TL;DR: Rx480 sparked after working fine for weeks on latest drivers, the pcb looks burnt, computer works fine without it, what do I do?
Thanks in advance,
Ryan
P.s. The PCB on the motherboard looked fine so I don't think it was the old power draw issue but i could be wrong.
I recently built a new computer to play games on based around the super cheap rx480. I tried to keep the computer more of a budget build so I didn't really pick the best quality components everywhere but i didn't think they were that bad. This is the pcpartpicker link to all of the components (the only one that is different is that the memory is really patriot intel extreme masters edition which is hard to find so i just picked some with similar specs.)
http://pcpartpicker.com/list/KqqRkT
So the computer had been running great for about two weeks and I had been getting great benchmarks and frame rates in all of the games I tried it on. I was on the drivers that supposedly fixed the power draw issues(idk if there were newer ones after these but I was on these). What happened is today I turned on my computer and went to lay down in bed after about 5 mins I heard a LOUD POP, I instantly got out of bed and saw 2 separate sparks one after another(it looked like it was between the GFX card and the back of the case, but i could be wrong I was panicking) before i managed to pull the plug. I noticed on the pcb that is facing towards the side of the case I can see it is burnt. I tried pulling the GFX card and booting without it, no problems at all.
I don't know what to do, do I call the manufacture (sapphire) and say what happened? Will it be covered? Should I just say it was DOA?
TL;DR: Rx480 sparked after working fine for weeks on latest drivers, the pcb looks burnt, computer works fine without it, what do I do?
Thanks in advance,
Ryan
P.s. The PCB on the motherboard looked fine so I don't think it was the old power draw issue but i could be wrong.
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