Upgrading memory doesnt work, windows 7 stuck at infinite loop at start

Aenopix

Commendable
Jul 26, 2016
1
0
1,510
I bought a new 4GB ram stick for my laptop and it doesnt work right now, it stays at logo and after sme time it resets and stops at windows logo.

My laptop is RV411-S02CL .
The memory i bought is a Kingston 4GB KVR13S9S8/4
 
Solution
Try the new as the only DRAM, if no joy, try a hard reset and then try it (again as only stick) if still no joy, it's simply probably not compatible. If it will boot after the reset then reset again and try old and new

Lutfij

Titan
Moderator
1| Can you please pass on the information of your prior stick of ram?
2| Have you made sure your BIOS was up to date before you added the new stick of ram?
3| Were you on a 32bit architecture of Windows 7? In fact what version of Windows 7 do you have? Starter?
 

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