I have a brand new seagate 2 tb hard drive (internal). I am trying to put it in a new computer to run windows (that will be the only hard drive in the rig). It only shows that is has 3.9gb of space which is not enought to install windows. So I decided to plug this hard drive into my other desktop computer to see if it will do the same thing. In the Disk Management tab (under administrative tools) it automatically asks me to initialize the disk as MBR or GPT. When I tried either of these, It came up with a message "The request could not be performed because of an I/O device error". Help Please and Thanks.
New 2tb hard drive wont initialize, only shows 3.9 gb space "the request could not be performed because of an I/O device error
- Thread starter Giborski
- Start date
Solution
Welcome to the TH community, @Giborski!
Unfortunately, it looks like your hard drive is damaged/corrupted!
You have done a good job with the troubleshooting by plugging it in another computer. One last thing you could try is using a different SATA cable, if you haven't done it already. If the problem persists and the I/O device error pops up again, then you should definitely get in touch with the reseller's/manufacturer's customer support. The hard drive is brand new, so you should be able to RMA it and get a replacement from them. You could also try running their brand-specific diagnostic utility to check up on the health and SMART status of the HDD.
Best of luck!
SuperSoph_WD
Unfortunately, it looks like your hard drive is damaged/corrupted!
You have done a good job with the troubleshooting by plugging it in another computer. One last thing you could try is using a different SATA cable, if you haven't done it already. If the problem persists and the I/O device error pops up again, then you should definitely get in touch with the reseller's/manufacturer's customer support. The hard drive is brand new, so you should be able to RMA it and get a replacement from them. You could also try running their brand-specific diagnostic utility to check up on the health and SMART status of the HDD. Best of luck!
SuperSoph_WD
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
- 3
- 45,960
Welcome to the TH community, @Giborski!
Unfortunately, it looks like your hard drive is damaged/corrupted! You have done a good job with the troubleshooting by plugging it in another computer. One last thing you could try is using a different SATA cable, if you haven't done it already. If the problem persists and the I/O device error pops up again, then you should definitely get in touch with the reseller's/manufacturer's customer support. The hard drive is brand new, so you should be able to RMA it and get a replacement from them. You could also try running their brand-specific diagnostic utility to check up on the health and SMART status of the HDD.
Best of luck!
SuperSoph_WD
Unfortunately, it looks like your hard drive is damaged/corrupted!
You have done a good job with the troubleshooting by plugging it in another computer. One last thing you could try is using a different SATA cable, if you haven't done it already. If the problem persists and the I/O device error pops up again, then you should definitely get in touch with the reseller's/manufacturer's customer support. The hard drive is brand new, so you should be able to RMA it and get a replacement from them. You could also try running their brand-specific diagnostic utility to check up on the health and SMART status of the HDD. Best of luck!
SuperSoph_WD
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