My nvidia geforce gtx 970 is running at x4 instead of x16

FriedSwagger

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Dec 22, 2015
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hello guys! I have this computer
https://www.amazon.com/dp/B00KRA6URK/?tag=servmasru-20

I have had it for like 2 years. Originally it came with a Nvidia geforce gtx 760, but I upgraded it to a 970. I never really knew what was wrong with my computer but then my friend checked out my shit on gpu-z. He noticed that it is running at x4 instead of x16. So today i took out the graphics card, swapped the 6 pin things and put it back in. I get on and its still running at x4. what can i do guys?
 

maxalge

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click on the "?" next to the bus interface box, and start the render test

does it go up to x16?



if not, do you have the card installed on the top most pcie slot?
 

FriedSwagger

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Dec 22, 2015
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how would i know its at x16?
 
As maxalge wrote, click on the little "?" symbol on GPU-Z to run the render test (next to the PCIe Bus Interface line in this pic). The test will show your true PCIe level as it is when the card is under load.

gpuz-058.jpg
 

FriedSwagger

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Dec 22, 2015
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sorry for late reply. I am doing this but i really dont know what its telling me when I do this. Should i have a professional look at my computer? I really do not know what to do


 

maxalge

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while the render test is running


what does it say exactly in the box next to "bus interface"?


post back and type everything it says on the box, or better yet take a picture and upload it to imgur then post the link here
 

FriedSwagger

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Dec 22, 2015
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https://gyazo.com/b58e3cb3adcf0c7905dd71d4dd359751

 

maxalge

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yup stuck at 2.0 x4



do you know the make and model of your motherboard?


also is the video card in the top most pcie x16 slot?


i would really like to see a picture of the inside of the pc if possible
 

FriedSwagger

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Dec 22, 2015
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i would not be able to do that right now as its 2 am so its a little late. DO u have a steam or skype or something like that so i can contact you tomorrow easier?