Lost my documents and downloads??

JBFlorida

Commendable
Jul 28, 2016
1
0
1,510
Turned on my computer, HP pavillion, this morning and it acted kinda weird, but finally came on and obviously some sort of update had happened. I immediately noticed i had to resign in everywhere i normally go, all of my bookmarks are gone, and then i found out all of my documents, downloads, and pictures are gone!

any ideas how to get this info back?? I'm not computer illiterate but im no IT expert either...any help would be appreciated.

Jay B.
 
Solution
Depending on OS (I'm assuming Windows of some kind) and your HDD hasn't been erased or similar...

Sign in as an administrator.

Go into your HDD, usually C drive where Windows is installed.

Find the folder called "Users".

Check to see if your (old) account is there.

You don't mention much, but the above is a starting point.
Depending on OS (I'm assuming Windows of some kind) and your HDD hasn't been erased or similar...

Sign in as an administrator.

Go into your HDD, usually C drive where Windows is installed.

Find the folder called "Users".

Check to see if your (old) account is there.

You don't mention much, but the above is a starting point.
 
Solution