Graphics drivers crash every 10 minutes playing World of Warcraft.

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AntaresX

AntaresX

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Apr 26, 2012
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I've had them crash before but maybe once a week, never like this. I uninstalled my graphics drivers and reinstalled the latest version. It's a GTX 770 and I was playing on the new ultra, thought I might have the card going too hard so I turned the graphics down to low and they're still crashing just as much.

I read online some suggested they were having similar problems with a card on WoW when videos were open in the background so I've made sure to have everything else other than the game closed and it's still crashing.

This is the only information I've been able to see on the crash pop-up so far is that the driver stopped responding but has recovered. When this happens my game freezes for 2-10 seconds and I can't do anything. I have not been able to find a "full crash report" feature through the GeForce control panel.

If anyone has advice for how I can learn more about what's happening to my card to help narrow down the issue please let me know and I will update with what I discover.
 
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AntaresX

AntaresX

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For reference here's a picture of the crash: http://imgur.com/aIueU2t Definitely says it's the graphics card that's given me a problem. I agree with you on that point though, I get no crashes at all on the Witcher 3 and one per week on Black Desert Online, I hop back to WoW and this? Strange.

Here's the PC Part Picker list I used when I purchased this system: http://pcpartpicker.com/list/bWJBvK every part there is what I'm currently using and I upgraded Windows 8.1 to Windows 10 a few months ago.

 
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AntaresX

AntaresX

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I will look into this now, thank you.



I have been monitoring the temperature of my GPU and it has not been going over 80C, which is the highest it normally hits since I purchased it and it's never had a problem there. For all I know it could be a matter of dust in the case. I will open it up and look around.
 
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AntaresX

AntaresX

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Just double checked to be sure and my windows is fully up to date. Weirdly, this problem ONLY happens for me on World of Warcraft. I think it might have happened once or twice in the past year prior, but on WoW it happens at least 20x a day.

I've used a utility to fully uninstall in safe mode twice and tried drivers both straight from my graphics card manufacturer and straight from Nvidia. Both seemed to help for a little and then the problem came back in full force. I've been using the app GPU Temp and the card never seems to go above 80C, and I get the crashes just as much whether I'm on fully max settings or absolute barebones settings, so I don't think it's a temperature issue although there is a lot of dust in my case that I'm planning to clear out. Any idea what I should try next?
 
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AntaresX

AntaresX

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Switching to both Windowed and Windowed Fullscreen both seem to make no difference in frequency of crashes.
 
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-Fran-

-Fran-

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Can you tell us what settings you're using for WoW? Also, you could try and get familiar with "nVidia Inspector". It's a quite handy piece of software that allows you to see what the Driver is using as properties for a game. For example, if you're using a "WoW" profile inside the driver, you could use the "default" one instead and see if it crashes. That would put the blame on nVidia's driver. If changing stuff around still makes it happen, then it might be WoW.

Cheers!
 
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AntaresX

AntaresX

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Thank you for your continued assistance as I work through this! I tend to play WoW on maximum settings with MSAA 8x Anti-Aliasing and V-Sync enabled. I maintain a steady 60FPS. Once my graphics drivers start crashing the game will run slow for up to a minute or two, so I automatically put the settings down to the lowest possible and it doesn't make any immediate difference in graphical lag or in the number of crashes I experience. When it gets that bad it's often 5 crashes in a row back to back and then sometimes it stops for 10-15 minutes and starts up again when loading a new area/monster. I notice the crashing is worse when entering zones I haven't been to before.

Yesterday I took my PC apart and removed as much dust as possible gently using a micro-fiber cloth and going through two full cans of air to blow dust out of every corner. I also double checked and made sure I updated everything on Windows 10 (I actually had a few updates left to install). After doing both of these I've noticed far less crashing for the time being, I played 6 hours today with only 1 crash but it was so bad that my computer completely froze, the monitor no longer registered any display, and I had to physically restart my machine after a few minutes of waiting for it to come back.
 
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E

Ezambium

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Hey me and 2 other people in my guild are in the same situation. One of them just ended up buying a new computer. It's only when i play wow, my windows is up to date my nvidia graphics card is up to date, I have cleaned out the dust, I've tried fullscreen and windowed, I've tried minimum graphics settings but I always get the error. I followed the link suggested here (https://support.microsoft.com/en-ca/help/2665946/display-driver-stopped-responding-and-has-recovered-error-in-windows) how ever after pressing hardware for windows 7 I don't know where to go from there. :-( I've had to stop raiding with my guild...lol first world problems. But it's been like this for almost 2 months now. Please help.
 
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