SAMSUNG HD103SJ shows a smart problem

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chermesh

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Mar 10, 2005
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I've experienced a few problems with rebooting to my win 7 system. Regular booting failed, safe mode worked. After running some work, looks like standard win 7 run creates a problem, which chkdsk /f /r corrects. Whenever I ran chkdsk, standard boot becomes available again, sometimes for a single boot session.
I've installed HDDScan 3.3 and ran it from a safe mode session (It failed to start on a standard win7 session), and the S.M.A.R.T. test shows the following single problem:
Current Pending Errors Count

Value=100
Worst=100
Raw(hex)=0000000000-0003
Threshold=000

Is this problem curable?
Is it critical?
Should I consider replacing my HD?
 
Solution
SuperSoph_WD


This means that there are two bad sectors on your HDD, @chermesh. It doesn't indicate that the hard drive is necessarily dying. However, you should be careful and keep an eye on the health and SMART status regularly. Backups are also a must! Just make sure that the number of bad sectors isn't increasing. You cannot fix a bad sector, though. They are simply marked as bad and any data that is stored on them is moved to a spare sector. There is a...
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SuperSoph_WD

SuperSoph_WD

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Jul 30, 2014
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Hey there, @chermesh!

I'd recommend you backup all your data from the HDD somewhere else first, before proceeding with the troubleshooting! These values indicate that there are 3 bad sectors on the drive. However, the fact that you get these SMART error notifications means that the hard drive might be failing. CheckDisk doesn't really fix a bad sector. It basically blocks it and re-maps it as bad (reallocated). Unfortunately, I believe that things might only get worse for you if you continue to use the HDD. Either way, nobody can determine when it might fail, but if it's causing you such booting issues with the system, then it's probably best to replace it.
However, to be sure, I'd strongly recommend you use the HDD manufacturer's brand-specific diagnostic utility as well and/or another third-party tool to determine the health and SMART status of the HDD again.

Make sure you also check the warranty of the drive on the official website of the manufacturer. If it's still covered, you might be able to RMA it and get a replacement from their customer support.

Best of luck! Keep me posted with the SMART attributes!
SuperSoph_WD
 
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chermesh

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Hi,
Thanks.
I bought spinrite a long time ago, but I believe it fails to sope with large disks, 1 tera.
I failed to fing a fit Samsung program. The one I've downloaded from the Samsung site fails to run on my system.
Would MHDD fit?
Do you have any other applications in mind, be they free or even commercial?
 
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
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Hey there again, @chermesh!

Check the link in my previous post to the TH thread where different diagnostic software utilities are discussed. Most of them are third-party tools that would also give you accurate S.M.A.R.T. attribute results and also let you know what is the health status of your HDD. Indeed, the one you have mentioned should also work.
However, don't forget to backup all your data from the hard drive before proceeding with the troubleshooting! This is the surest way to avoid any potential data loss.

Let me know how it goes or post some screenshots, even!
SuperSoph_WD
 
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chermesh

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I ran an Error Scan with HD Tune.

Here're the statistics:

Damaged Blocks 0.1%
Error at 717139 MB (LBA 1468701216)
Error at 942942 MB (LBA 1931146944)

(For some reason, the site doesn't offer an option of adding pics)

What do you suggest me to do?
Is there a cure to these errors?
 
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
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This means that there are two bad sectors on your HDD, @chermesh. It doesn't indicate that the hard drive is necessarily dying. However, you should be careful and keep an eye on the health and SMART status regularly. Backups are also a must! Just make sure that the number of bad sectors isn't increasing. You cannot fix a bad sector, though. They are simply marked as bad and any data that is stored on them is moved to a spare sector. There is a limited amount of these spare sectors and once you run out of those, the health of the HDD could decrease drastically.
You could try a full low-level format of the drive using a formatting utility that can write zeros. However, make sure you backup the data beforehand.

SuperSoph_WD
 
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