Steam Causes Computer to crash

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PixelGod

Reputable
Oct 11, 2015
20
0
4,520
Hi all,

I just built a new computer. It has been working fine, but whenever I try to start steam for the first time the entire thing crashes(or at least while it says it's updating). I'm running windows 8.1 64 bit and the same version on steam.


Thanks!
 
Solution
MeanMachine41
Hi PixelGod :)

If the issue persists, you may have issues with your local Steam files. You may refresh these files without deleting your game files.
Follow this process to refresh your Steam files:

Exit Steam and Navigate to your Steam installation directory. (c:\program files\steam\ by default.)
Delete everything in that directory EXCEPT the following: steam.exe and steamapps directory (All of Steam's game files are kept here.)
Restart Steam to test the issue.
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MeanMachine41

MeanMachine41

Judicious
May 8, 2014
5,195
336
33,390
Hi PixelGod :)

If the issue persists, you may have issues with your local Steam files. You may refresh these files without deleting your game files.
Follow this process to refresh your Steam files:

Exit Steam and Navigate to your Steam installation directory. (c:\program files\steam\ by default.)
Delete everything in that directory EXCEPT the following: steam.exe and steamapps directory (All of Steam's game files are kept here.)
Restart Steam to test the issue.
 
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