SSD is in RAW format and it cannot convert to NTFS

LebBullet

Commendable
Aug 3, 2016
3
0
1,510
Hello,

My friend's SSD was running slow randomly one day and he decided to do a clean install of windows 10. In the process of formatting the drive to install windows, an error code 0x80070057 appeared and he was not able to install windows however everything was formatted. We then plugged it into another computer and went through disk management and saw that the drive had two partitions. A reserved NTFS 500MB partition and a 470ish GB RAW partition. We are able to assign a drive letter to both partitions, but we cannot access the RAW partition nor can we format it to NTFS. In disk management it shows RAW, however when doing the CMD command "convert X(driver letter): /fs:ntfs" It shows up as NTFS already and any recovery program says it is NTFS. What could we do to solve this problem? There are no important files on the SSD so we do not care for data loss. The SSD is a Corsair Neutron XT 480 GB.

Thanks in advance.
 
Solution
It really sounds like the drive is faulty. Especially having in mind everything you've tried and failed and everything that's happened so far. Get in touch with the vendor you got it from and try to RMA it if it's still under warranty.
Hey there, LedBullet.

Since you've already tried it with a different computer and still has issues, I guess it might have become faulty somehow. Download its manufacturer'd diagnostic tool (or a 3rd party one if the manufacturer doesn't offer such a tool) and test the drive for errors. You could also try secure erasing it via the manufacturer's tool as well, to see if that fixes things up.
Check for a firmware update for that drive model, as well.

Hope that helps. Please let me know how it goes.
Boogieman_WD
 

LebBullet

Commendable
Aug 3, 2016
3
0
1,510


Hey Boogieman_WD, thanks for responding.
So we downloaded and used the diagnostic tool however when we try to update the firmware it gives us an error. The secure format did not help either. It is able to format but we are still unable to convert to NTFS.

For Corsair diagnostic tool, they have something called Self-Monitoring, Analysis and Reporting Technology or S.M.A.R.T. When we use this function, it shows us that the S.M.A.R.T status is failed however in the attributes, they are all blue or green. Refer to this picture that I got from Corsair's website: http://www.corsair.com/media/MikeC_Blogs/SSD_Toolbox/Tool_SMART.JPG

Does this mean the drive is dead?