New RAM making computer restarts immediately

hadzija · Aug 3, 2016

Hello people!

Hi everyone, i have some sort of issue with RAM.

I just bought 2x 4 GB Kingston (Serial no. KVR16N11S8/4) and i put them in blue slots (Mainboard: Asus P7H55-M SI) but when i turn on the computer, it restarts in 2 seconds, just after the ASUS logo.

I cannot even enter BIOS.

However, when i put only one, i can enter BIOS, but cannot boot into Windows (10), it restarts when logo shows up.

Tried to lower frequency to 1333, 1066, 800 Mhz, nothing works. My mainboard doesn't have voltage settings in BIOS (upgraded BIOS to latest version)

I hope you can help me.
Thank you in advance.

sid_90 · Aug 3, 2016

Causes

1. Bios corrupt after upgrade
2. HDD crash
3. RAM modules faulty

If you could reset your Bios and redo the config with your New RAMs, it would be clear to know the exact coz or source of this issue!

wildcard1978 · Aug 3, 2016

Clear cmos and or nvram and pull out and put back in mother board battery . 90 percent of the time yang need to clear cmon also called nvram after a hardware change.

hadzija · Aug 3, 2016

Everything works with my old memory, and I'm sure that the new memory is not faulty because they tested it, so it has to be something to do with configuration (i guess)

Is it possible that my mainboard doesn't support this memory?

hadzija · Aug 3, 2016

wildcard1978 :

How to clear CMOS and / or NVRAM ?

wildcard1978 · Aug 3, 2016

Is a possibilliterate but yang can always look up the specs of the new ram and setting the memory timings ect and when it comes to ddr and rambunctious ram yang actually got to use the same models ram and more preferably matched pairs .

hadzija · Aug 3, 2016

wildcard1978 :

It's a matched pair - 2 x 4 GB, but i don't see why they would've sent me this memory since i specificaly said to send me RAM for this mainboard. Salesman convinced me that this modules fit for this mainboard

sid_90 · Aug 3, 2016

hadzija :

See if your RAMs are DDR3/4/5 adn which specification does your MoBo supports. Lastly, check the HDD too.

wildcard1978 · Aug 3, 2016

Ooh sorry for the typos ain't got auto correction set right on this new tablet yet

wildcard1978 · Aug 3, 2016

sid_90 :

He already did when he posted the model of his main board and the ram he bought

sid_90 · Aug 3, 2016

Then I will stick with Bios Upgrade or HDD issue! Can you simply reformat the OS and try to put a new one in it.. off course you wont get Win 10 upgrade any more, as it is closed!

wildcard1978 · Aug 3, 2016

hadzija :

Here's a link man for your model motherboard download the tested ram list for the board. The mainboard yang got supports up to 2200 mhz October ram so shouldnt be a problem just check the newest qvl list for ram for your board from the Asus we site with the link I gave ya . Very well could be a hardware incompatiability issue if that the case return it and order some that on the official qvl list for your mainboard

wildcard1978 · Aug 3, 2016

Read your mother board manual or down load it off the link I gave ya earlier to clear cmos and pulls mainboard battery

hadzija · Aug 3, 2016

sid_90 :

- HDD is ok, since it works with my old memory modules.

- BIOS is upgraded to the newest version that i could find on the manufacturers website.

wildcard1978 · Aug 3, 2016

If missed posting the link let me retry
https://www.asus.com/Motherboards/P7H55M/HelpDesk_QVL/

hadzija · Aug 3, 2016

wildcard1978 :

No problem

Does this help?

Old memory:

https://s32.postimg.org/6jvpu6p3p/Screenshot_356.png

New memory:

https://s32.postimg.org/vwn0x9d8l/Screenshot_357.png

wildcard1978 · Aug 3, 2016

Also got bad hands hehe and that don't help when ain't got the tablet auto correction working right yet. Just ain't on my phone at the moment on my android device

hadzija · Aug 3, 2016

wildcard1978 :

I didn't try to remove battery, let me try that.

wildcard1978 · Aug 3, 2016

And you should be able to set Op memory timing and voltage ect in your bios even xmp profiles and ram voltage . It's not a tattooed bios like a Dell hp Sony or gateway ect .

wildcard1978 · Aug 3, 2016

Yah can also Skype me @ wildcard1978@hotmail.com with your phone or Android device. Can try to talk ya through it.

wildcard1978 · Aug 3, 2016

If pc is the only thing ya got then can help explain it eCT over Skype to help ya out got bad hands from years of welding and don't type well

Ironsounds · Aug 3, 2016

Hello... Any time you move/change or Test your RAM, you should do a MB/BIOs CMOS Reset between Tests.

Take your time here and be slow and careful to your MB... look in your MB manual/Pdf for pictures and location of the SW/pins. B )

1) un-plug PS from wall.
2) remove MB battery
3) place jumper pins/switch on MB to clear the capacitors... for ~1 min
4) remove Jumper/switch
5) re-install battery

Look in your manual for the correct RAM slots you want to use/test for "Dual channel" OR "single channel" operation with this MB.

6) re-move and re-seat your RAM stick(s) into the MB slots.
7) plug monitor into the MB video output OR Video card for a BOOT display, And set your monitor for that cable input.
8) plug in PS to wall
9) Boot computer.

wildcard1978 · Aug 3, 2016

but always put cmos jumper back to default position after clearing cmos

wildcard1978 · Aug 3, 2016

my pc was installing the windows 10 anniversary update why was on my tablet .
but that linki gave ya for the asus web site was for your model mother board where ya can download the dim module qvl list and also download the mother board manual to tell you where the cmos or nvram clear jumper is and your battery.

Ironsounds · Aug 3, 2016

Hello... In many of these first generation intel "i" CPU's and MB chipsets, the memory controllers had some "special" memory specifications... I have seen these warnings and exclusions in the compatibility notes on Kingston's and other Memory makers sites.

Ok your CPU Secs it will run DDR3 1066/1333 http://ark.intel.com/products/48505/Intel-Core-i3-550-P...

Here you will find those Kingston sticks are only compatible with Asus H61 and above chipset models... http://www.kingston.com/us/memory/search/?partid=kvr16n... move your mouse to the right of the BLUE "Show all systems that work with this memory"

So you need to do a Kingston or other memory makers site search for "H55" compatibility Ram sticks... OK? B )

New RAM making computer restarts immediately

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