System restarting randomly

AdamHFF

Distinguished
Aug 5, 2016
72
2
18,535
Hello everyone, hope I'm in the right place.

I built my own system for the first time a year and a half ago. A few months in I noticed it restarted on it's own completely randomly, didn't matter if I was using high resources or not. This is still a problem today. If I leave my computer on for a week or 2 it will definitely restart at least once, but it works 98% of the time. In the beginning I thought it was a Power Supply problem so I bought a new corsair one and left it on and it was fine for a few weeks and restarted again. Months ago, Not wanting to buy anything else that might not be the problem I took it to my local computer shop and spent $85 to have them look at it. They said they thought it was a software problem related to my graphics card and to reinstall windows without the graphics card then put it back in. They of course offered to do this for another $100+ and said my processor had graphics built into it which I don't think it does. (CPU: FX-6300) I was using windows 8 originally and ended up installing windows 7 pro back on it. So I didn't take out my graphics card and reinstall windows, but I did reinstall windows from 8 to 7. Once again, thought it fixed it but restarted shortly after that. I ended up reading some help sites like this one and ended up turning off the windows 7 feature of restarting when it encounters a problem so I could try to diagnose it. It has since BSOD'ed a few times and I can't really tell what the error messages are related to, I think all the critical ones are event 41's. It has been months since I installed windows 7 pro as opposed to windows 8. I have been babying it by turning it off at night but it will still restart occasionally while in use or just idling even when I do that.

Like I said it doesn't seem to matter what I'm doing, just checking email or playing an intensive game. It works 98% of the time and it hasn't actually happened in more than a month of babying it and using it all day. I also had bought new RAM at once point wanting to upgrade anyway and that did not help, so I don't think it's RAM or PSU.

Some of it might have been my power at my new apartment so I got a new UPS and while it did it's job with helping when the power got too low the restarting thing still happened.

I still think it's a hardware problem, maybe my motherboard. I have almost saved up enough money to take it back in to a different place to have them look at it and was hoping someone here might be able to help me determine the issue before I shell out another $90.

I have been really busy so I haven't had much time to comb the internet for help until now.

Let me know if my PC specs would help.

Thanks in advance!

 
Solution
I hope this isn't the issue since you took it to a PC shop. If they didn't do this and this works, GO GET YOUR money back. Did you notice a lot of dust build up around the GPU or CPU fans? Clean them out. It doesn't hurt anyway. It sounds like your system is overheating in my opinion. You'd be surprised what some canned air would do. Take it outside, open the case, get in there good with some canned air. Really get the CPU fan well as that's the problem usually. Also get into the PSU well just in case. You'll be surprised how much stuff comes flying out while dusting away with canned air. You may not even see it all till you start spraying.

mavrick88

Distinguished
Dec 10, 2007
30
0
18,540
I hope this isn't the issue since you took it to a PC shop. If they didn't do this and this works, GO GET YOUR money back. Did you notice a lot of dust build up around the GPU or CPU fans? Clean them out. It doesn't hurt anyway. It sounds like your system is overheating in my opinion. You'd be surprised what some canned air would do. Take it outside, open the case, get in there good with some canned air. Really get the CPU fan well as that's the problem usually. Also get into the PSU well just in case. You'll be surprised how much stuff comes flying out while dusting away with canned air. You may not even see it all till you start spraying.
 
Solution