Oxford dictionary won't open on windows 10

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Rainy_jour

Rainy_jour

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Nov 22, 2015
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I installed OALD9 on windows 8-64bit and it run properly.
I migrated to windows 10 v1607 and unfortunately it won't open. Actually a blue intro appear a moment and immediately disappears. A lot of videos on YouTube indicate that it can be installed on windows 10. So I conclude it has no problem with windows 10 base. I run compatibility troubleshooter and no difference. What's your comment? Why I can't run it on a very clean windows 10? What windows features must be powered off? what registry code must be changed? Why windows 8.1 run it simply? How can I solve this problem?

I upload a short video on YouTube please check it out:

https://youtu.be/FFBHisCH-wg

 
Solution
Ralston18
Open the properties and see what is listed there.

You can also open the Event Viewer (WIN + R, then type "eventvwr"without the quotes in the Open Box) to see what is being logged when you attempt to open/install the dictionary. You will probably need to search the logs some to find the applicable entries.

Should be a group of entries with some error code or warning regarding the failure. Right click an entry for more details.
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Rainy_jour

Rainy_jour

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Nov 22, 2015
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Thank you for answering. I downloaded another copy from a secure source but no difference!
Note that my copys still work on every windows 8.1!
 
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Ralston18

Ralston18

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Oct 11, 2014
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Open the properties and see what is listed there.

You can also open the Event Viewer (WIN + R, then type "eventvwr"without the quotes in the Open Box) to see what is being logged when you attempt to open/install the dictionary. You will probably need to search the logs some to find the applicable entries.

Should be a group of entries with some error code or warning regarding the failure. Right click an entry for more details.
 
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Solution
Rainy_jour

Rainy_jour

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Nov 22, 2015
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4,520


Hi. I downloaded a alternative freeware for windows event log viewer (From here) and then I run OALD9 it gave me ths error reporting. Please explain :


Fault bucket , type 0
Event Name: PCA2
Response: Not available
Cab Id: 0


Problem signature:
P1: OALD9.exe
P2: 1.0.0.1
P3: unknown
P4:
P5: 㱮ȗ
P6: 100
P7: 0
P8:
P9:
P10:


Attached files:
\\?\C:\Users\RAINYD~1\AppData\Local\Temp\PCWE407.tmp
\\?\C:\Users\RAINYD~1\AppData\Local\Temp\ACGE418.tmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE457.tmp.WERInternalMetadata.xml


These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_OALD9.exe_19c4d4af52d661ba7ed9deeeae0df6977ee183d_00000000_cab_26f0e465


Analysis symbol:
Rechecking for solution: 0
Report Id: 870e7d12-5b33-11e6-8584-54ee75165560
Report Status: 96
Hashed bucket:
 
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Rainy_jour

Rainy_jour

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Nov 22, 2015
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I go to this address:

C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_OALD9.exe_19c4d4af52d661ba7ed9deeeae0df6977ee183d_00000000_cab_26f0e465

It was like this :

19ikpUq.jpg


I think "Report.wer" can be important :


Version=1
EventType=PCA2
EventTime=131148923558868467
Consent=1
UploadTime=131150627050360752
ReportIdentifier=870e7d12-5b33-11e6-8584-54ee75165560
AppSessionGuid=000026ac-0001-0007-feca-af3240efd101
TargetAppId=W:0000f519feec486de87ed73cb92d3cac802400000000!0000cb2ea519864bef397c434b33dd507eb4e9d30ced!sdiagnhost.exe
TargetAppVer=2016//07//16:02:21:57!80ad!sdiagnhost.exe
BootId=4294967295
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=OALD9.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=1.0.0.1
Sig[2].Name=Problem Signature 03
Sig[2].Value=unknown
Sig[3].Name=Problem Signature 04
Sig[3].Value=
Sig[4].Name=Problem Signature 05
Sig[4].Value=㱮ȗ
Sig[5].Name=Problem Signature 06
Sig[5].Value=100
Sig[6].Name=Problem Signature 07
Sig[6].Value=0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
File[0].CabName=PCWE407.tmp
File[0].Path=PCWE407.tmp
File[0].Flags=65536
File[0].Type=5
File[0].Original.Path=\\?\C:\Users\RAINYD~1\AppData\Local\Temp\PCWE407.tmp
File[1].CabName=ACGE418.tmp
File[1].Path=ACGE418.tmp
File[1].Flags=65536
File[1].Type=5
File[1].Original.Path=\\?\C:\Users\RAINYD~1\AppData\Local\Temp\ACGE418.tmp
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WERE457.tmp.WERInternalMetadata.xml
File[2].Flags=327682
File[2].Type=5
File[2].Original.Path=\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE457.tmp.WERInternalMetadata.xml
FriendlyEventName=Scripted Diagnostics Native Host
ConsentKey=PCA2
AppName=OALD9.exe
AppPath=F:\Program Files (x86)\Oxford\OALD9\OALD9.exe
ApplicationIdentity=00000000000000000000000000000000
MetadataHash=-514483003
 
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Ralston18

Ralston18

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Oct 11, 2014
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WER (Windows Error Reporting).

In all honesty I am not sure how to interpret the results but it does appear to be some problem between Windows 10 and OALD9.

Considered some 32 bit vs 64 bit issue but not sure about that. Do you know which one you installed?

Had to do some research and found this link:

https://oxfordeltdictionaries.zendesk.com/entries/109002576-OALD-9-DVD-doesn-t-launch-on-Windows

Seems to address the problem you are having....

No way to test on my end so read the link carefully before attempting.
 
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Rainy_jour

Rainy_jour

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Nov 22, 2015
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I thought, I am a high-knowledge user & I'm better than 99% of people on domestic IT forums or even foreign ones.

BUT today when you wrote this post I deeply realized i'm wrong. When I google this tags "OALD9,windows,launch" together I found your provided link too. Maybe it seems your search is not very special and important work. But consider that I expose my question to discussion with lots of forums and it has been seen 200 times at least and nobody can provide YOUR LINK! It indicate you are different and unique.

How can I thank you enough bro?

• You saved my time
• You saved my suspended English schedules
• You save 15GB of my SSD (from installing Windows 8.1)

I like to appreciate your efforts but I live in a country that doesn't support international credit card like VISA or MASTER CARD . I'm sorry. I really don't know how to express my feelings. I thank you again and again. You solved my problem; You made me happy. I don't know how to compensate.

Still I can't believe I can run it on my windows 10 without problem! God bless you @Ralston18

Thanks so much
Always your apprentice,
Rainy_jour
 
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T

tientv275

Commendable
Sep 11, 2016
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1,510

This is the key to the problem which has been bugging me out for months! Thank you so much, you're a genius!
 
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Xuannguyen

Prominent
May 20, 2017
2
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510


It works like a charm. I rarely reply something on internet, but it's really amazing. Thank you very much.

 
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Subhajit_Dey

Prominent
Jun 27, 2017
1
0
510
just troubleshoot compatibility ... right click on the shortcut on desktop , then select troubleshoot compatibility, run using recommended settings . ... save the changes ....program runs .....
 
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