4k Monitor stuck in 1080p

Adam Hindle · Aug 6, 2016

I have a MSI R9 280x Graphics card with a HDMI lead connecting from that to my Acer 4k monitor. I have the latest drivers for both.

The issue is when i go to Control Panel > Display > Adjust Resolution it only shows 1920 x 1080?

Rather than showing 4k resolutions, and the picture quality looks rubbish because of this.

I can't seem to think of a reason why this is like this and was hoping for some help on a fix

Thanks.

juannfox · Aug 6, 2016

Doesn't AMD have it's own software? Is the monitor set to "Native" image display? That GPU and that monitor definitely support 4k.

Adam Hindle · Aug 6, 2016

AMD Radeon settings software show max resolution as 4k, but all the options to change resolution in the software caps at 1080p, and when i try and chnage to 4k it goes back to 1080p

bigpinkdragon286 · Aug 6, 2016

Does your monitor have multiple inputs? Make sure you're connected to an input that supports 4k.

Are you using a high speed HDMI cable? A high speed cable is supposed to be used for 4k support.

Adam Hindle · Aug 6, 2016

I should have said, I've used this monitor and cable and had 4k working on it, back on windows 7

juannfox · Aug 6, 2016

How about the monitor setup? See that it's not forcing certain format to the image. I'm assuming you use HDMI cable connected to the gpu, right? Check through control panel/device manager if the card is connected right, and try disabling integrated graphics.-

Adam Hindle · Aug 6, 2016

@juannfox, yes my HDMI is straight out of the GPU, the GRaphics card is defo connected. How do i disable integrated graphics?

juannfox · Aug 6, 2016

Adam Hindle :

Through control panel/device manager/graphics and here it must have 2 options, one is the gpu and the other one is the integrated gpu. Right click that option and disable.-

Adam Hindle · Aug 6, 2016

I see AMD Radeon R9 200 series under display adapters, but see no header for graphics Goes Human Interface Devices and then next is IDE ATA/ATAPI Devices

juannfox · Aug 6, 2016

Adam Hindle :

Whats your cpu?

juannfox · Aug 6, 2016

You should check that out: http://www.tomshardware.com/answers/id-2338138/amd-280-problem.html

Adam Hindle · Aug 6, 2016

Intel i5 4670k

Adam Hindle · Aug 6, 2016

and hdmi lead

VinkiVoble · Aug 6, 2016

I had a similar situation a while back when i ran my Gtx 780 with my 4K display, found that using a display port cable is much better and fixed the issue. (Also you can enjoy 60hz rather than the limited 30hz via HDMI)

Adam Hindle · Aug 6, 2016

VinkiVoble :

My graphics card has two mini display ports, hdmi and DVI. And my monitor has HDMI, DVI and Display port

VinkiVoble · Aug 6, 2016

Mini Display port will be the best option then i suggest getting a Mini DP to DP cable which should do the trick

Adam Hindle · Aug 6, 2016

VinkiVoble :

Aight I guess I'll give it a go thanks

4k Monitor stuck in 1080p

Honorable

Commendable

Honorable

Splendid

Honorable

Commendable

Honorable

Commendable

Honorable

Commendable

Commendable

Honorable

Honorable

Commendable

Honorable

Commendable

Honorable

Share this page