want to add to motherboard.but no sound

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nibbles666

Commendable
Aug 7, 2016
10
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1,510
hello to all,been having my head wrecked by this one small problem.upgraded windows to 64bit in hope i can buy new graphics cards add more ram etc....have two stciks both 2gb both same frequancys and when i add the second stick* i swap out the 1gb) my sound disappears...ive tried the trick of plug out power drain the power out by holding the power button...my problem isnt that the ram isnt working its the sound...one trick i have done is to try install sound drivers doesnt work till i lift graphics card out on power on,then re sit it again....ive tried checking for Msi motherbord updates from site but cant find any for my model(its second hand PC i fixed up myself bit outdated.),bios updates but dont want to go as far as bios updates as im not that secure in doing that to my PC desktop as its my only source of TV etc....my last thought maybe my graphics cards needs different drivers as it works wen i lift card...i also read some motherboards are locked to certain amount of ram..im thinking mine might be 4gb..is their a way around it

mother board--- packard bell BV (cuba MS 7301)
bios--- phoenix technologies (version w730 1vp2.308)
windows 7 ultimate 64bit
graphics card ----nividia GeForce 9600 GT
ram ----3gb ram (2gb and a 1gb)
processor-----core 2 duo intel e4300
onboard sound... using realtek
all drivers up to date....
 
Solution
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Now that I have new information on the issue, I can tell you that the sound and RAM issues are coincidental. The memory controller is unstable because you're above it's maximum rated capacity. This means that the system will behave erratically.

Since I now know this, I can say that a sound card may not fix the issue. In fact, the only way to fix the issue may be to go back to 2GB of RAM.

To answer your other question, VRAM on a graphics card is separate from system memory. Having a graphics card with let's say 8GB won't make the issues any worse. You're right in that the VRAM on the card and the system memory are related, but they're not pooled together. VRAM on the graphics card will never be used as system memory. However, if a...
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nibbles666

Commendable
Aug 7, 2016
10
0
1,510
your right i checked the packard bell site first time around and its gone,my ram is showing up as 4gb with windows and everything works fine,would it be a driver for graphics card is stopping the sound or is it the answer i get around net that"motherboard is using resources else ware and muting it.."my last thought was graphics card as ive checked everything else around internet..its a MSI motherboard will updating the drivers for that work..i couldnt find anything as its all in korean or german..im irish and translate didnt help it
 
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weberdarren97

Glorious
Aug 10, 2015
8,137
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Lol I know German, but I don't think that it'll help too much without just clogging up the forum.

If it's an MSI board, can you specify the MSI model number please?

Assuming you have a free PCIe (or even PCI) slot, then you could get a sound card. Some can be had for only $35. I personally feel that a system is never complete without a high end sound card. I usually spend at least $100 on a sound card, but not everybody is an audiophile like me Lol.
 
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nibbles666

Commendable
Aug 7, 2016
10
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1,510
im huge fan of my music too mate but buying a audio card isnt option but i read that on net from this forum b4 and dont think it will work the MSI serial i checked it too b4 but cant tell the serial proper as i have two numbers for it.....

n1996 MSI or MSI I996 is one

7301 ver 1.0

thats what written on motherboard.
 
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nibbles666

Commendable
Aug 7, 2016
10
0
1,510
oh i understand..just bugging me for about 4mths (asked PC friendly friends and searched net for last 4mths now) how motherboard seems locked to a 4gb only includ graphics card,something doesnt seem right about it....checked BIOS settings too may i add.as i read that on here too.and things are normally more simplier than this
 
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weberdarren97

Glorious
Aug 10, 2015
8,137
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Computers are machines of logic. Said logic makes perfect sense to the people that develop and manufacture it, but it doesn't have to make sense to the end user. In the end, all a manufacturer cares about is that their product sells and that people are satisfied so that they'll buy more when it's time to upgrade.

For example, the coding that makes a BIOS or UEFI work makes no sense to me. However, it must make perfect sense to the people that made it. All that matters to me is that I understand the menus and can make changes as necessary. And as long as I am satisfied with the performance of said BIOS or UEFI then I will likely buy more of their products when it's time for an upgrade. I may also recommend the product to other potential customers.

Granted that was a little off topic, but it's the basic principal of the technology market. If I'm satisfied with a product, then what I don't understand about it doesn't really matter does it?
 
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nibbles666

Commendable
Aug 7, 2016
10
0
1,510
hope to not sound racist but that that was the most german answer ive heard in a while ..im actually laughing but understand what u mean..its a gaming PC for me im able to play up sleeping dogs on medium settings but wanted to change out the graphics card the Ram at 3gb is pretty good for gaming and im ok with that,just dont want to spend out on graphics/ sound cards till i know i can head past 4gb
 
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weberdarren97

Glorious
Aug 10, 2015
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You can tell? I thought my English was pretty good.

Sch****... I guess it's obvious now... I wanted to leave Germany behind and simply live in the US.

Not much offense taken

Maybe it's my experience with my father, he was a business man before (and after) we immigrated and they always talked that way. When I came to the US, I was amazed at how simple the family car was to fix. It seems that in the US, things aren't made to last as long, but are easier to fix. In Germany, easy to fix isn't necessarily a design feature. I always liked the episode of Fast N Loud where Aaron was building a Volkswagen and he had trouble with the parts and he's just like "German engineered this, German engineered that"... Wow I'm off topic.
 
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nibbles666

Commendable
Aug 7, 2016
10
0
1,510
ur ok mate your english is good.....i understand what your saying you after one or two coffees (*chukles to myself*)am i right about motherboards being locked to a certain amount of RAM
 
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weberdarren97

Glorious
Aug 10, 2015
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Yes, on a motherboard there is an array of chips known as the Memory Controller. Said memory controller is meant to deal with certain amounts of certain types of memory. Using memory that is out of its compatible range will cause the memory controller to crash, resulting in a very unstable system.
 
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nibbles666

Commendable
Aug 7, 2016
10
0
1,510
ya i googled more today and found a couple of sites showing my motherboard is max 2gb..im doing well with 3gb at moment..i tried MSi updater and found that the motherboard has MSI on it but isnt a MSI...my last ditch hope is to know two things..... if i do buy a 4gb/2gb graphics card is the total only allowed to be 2gb from motherboard manufacters (eg...graphics card being 2gb + 3gb ram = 5gb toal or is graphics counted seperate...and will a sound card realistically allow me to use 4gb with 2/4gb graphics card
 
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weberdarren97

Glorious
Aug 10, 2015
8,137
6
45,615
Now that I have new information on the issue, I can tell you that the sound and RAM issues are coincidental. The memory controller is unstable because you're above it's maximum rated capacity. This means that the system will behave erratically.

Since I now know this, I can say that a sound card may not fix the issue. In fact, the only way to fix the issue may be to go back to 2GB of RAM.

To answer your other question, VRAM on a graphics card is separate from system memory. Having a graphics card with let's say 8GB won't make the issues any worse. You're right in that the VRAM on the card and the system memory are related, but they're not pooled together. VRAM on the graphics card will never be used as system memory. However, if a graphics card is handed a task that requires more memory than it has VRAM, data will overflow into system memory.

Basically, a graphics card can use RAM on the motherboard if it runs out of available VRAM, but the motherboard can never use VRAM on the card as system memory.

You don't add them together.

Please don't feel stupid, I know plenty of people that make that same mistake. Since it's not clearly advertised that way, it's something you just have to know.
 
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Solution
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nibbles666

Commendable
Aug 7, 2016
10
0
1,510
thanks so much for reply....im doing well with 3gb so on the ram and can proceed with buying graphics card...even tho bios etc are locked with motherboard to 2gb is their around this with drivers or new bios? over overclocking the motherboard??i know in my gut feeling that its at its max but surly u can reset the factory standard 2gb ,add power supply greater etc?
 
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