Just been given my cousins laptop to repair.
His story goes "went to get a drink, came back and windows had a message "reverting back to previous version". He let this finish, restarted and now it's stuck on blue screen with Error Code 0xc0000225.
From what I know, this is to do with a failed windows startup.
This is currently still running on windows 8.1
I have windows 8 on a usb drive so I have been able to attempt a fix
I have tried the command prompt repair with no success.
Tried the startup repair tool in troubleshooting - got the error back Startup repair couldnt repair your PC. Log file=c:\windows\system32\logfiles\srt\srttrail.txt
Was just about to attempt a fresh install of windows 10 - when selecting a partition I see a silly amount (6 partitions!) I see a Windows partition but should I be cleaning up these partitions before trying to install windows 10?
Any help is greatly appreciated.
His story goes "went to get a drink, came back and windows had a message "reverting back to previous version". He let this finish, restarted and now it's stuck on blue screen with Error Code 0xc0000225.
From what I know, this is to do with a failed windows startup.
This is currently still running on windows 8.1
I have windows 8 on a usb drive so I have been able to attempt a fix
I have tried the command prompt repair with no success.
Tried the startup repair tool in troubleshooting - got the error back Startup repair couldnt repair your PC. Log file=c:\windows\system32\logfiles\srt\srttrail.txt
Was just about to attempt a fresh install of windows 10 - when selecting a partition I see a silly amount (6 partitions!) I see a Windows partition but should I be cleaning up these partitions before trying to install windows 10?
Any help is greatly appreciated.