Windows7-64 Home Auto updates & install doesn't work

karen47

Commendable
Aug 10, 2016
4
0
1,510
How can I fix the "loop" that is caused when trying to "check" or "download" the latest updates?
No error code just a a "loop". It did look like a fix was issued in "kb3161608". However, I can't find a site from which I can download the fix. Microsoft sites don't have a dowload available.
Other sites only work if you have IE for a browser.
Last time an install worked was 4/22/16 according to history.
Can you help?

Karen47

 
Solution


It works for me using chrome. Try a different browser.

slowhands95128

Commendable
Aug 10, 2016
70
0
1,660
If you did a new install of Windows 7 SP1 recently, updates will not work unless the do the following patch first:

"UPDATE: Microsoft recently released updates for Windows 7 and Windows 8.1 improving the stability of the upgrade experience for Windows 10. Please ensure you have the update installed for your respective version of Windows:

KB3112343 for Windows 7 and KB3112336 for Windows 8.1"
 

karen47

Commendable
Aug 10, 2016
4
0
1,510
First I'd like to say thank you to "SUZTERA". Your reply fixed the problem after downloading and installing Chrome. I turned Windows
Update back on and everything is working. Spent most of today installing a backlog of updates but it;s all done new.

I will check for update KB3112343 for Windows 7 tomorrow. Thank you "slowhands 95128" for this information.
 

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