Hard drive's problem help

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Michael saliveross

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Jan 5, 2016
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Hi well i have some problems with my computer well when i install something or i am on the desktop my both hard drive's are turning off and turning on everytime does that any help ?
 
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Boogieman_WD
It could a mobo issue, since you've mentioned that both drives are acting up. It could be the PSU if they are really turning off and not just freezing/hanging. This could be explained if the PSU i underpowering them because of a malfunction or something else as drive need a bit more power when they spin-up compared to while they are idle.

However I'd still recommend that you backup your important info first even if it's in small chunks and after that test the drives for errors and bad sectors to make sure that they are working fine.

You could also take the whole PC to a computer service shop and get it fully diagnosed.

Please keep me posted.
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Boogieman_WD

Boogieman_WD

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Jul 31, 2014
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Hey there, Michael.

Are you talking about internal or external drives? How did you determine that they are turned off? Is it possible that hearing the noise from them spinning up and down is the reason for you to think that they've been turned on or off?

I'd recommend that you check if they are still recognized by Disk Management when you say that they have been turned off. Here's how to open it: How to access Disk Management in Windows to manage hard drives.
You could also check the cables and make sure that they are properly seated and try different ports and cables to see if the issue still persists. You could also download an HDD diagnostic tool and test the drives for errors.

It would be wise to backup any important information you might have on them, just to be on the safe side.

Hope that helps.
Boogieman_WD
 
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Michael saliveross

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Jan 5, 2016
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Oh sorry i didnt give a lot of information well yes i have two internal hard drive's the one is 1TB seagate and the other is toshiba 183 GB im hearing the noises that are turning off and on it does that when im moving files, installing things and opening also when im playing too when the hard drive's turns off its just freezes and then back to normal i've checked all the cables are fine, both are 6GBIT and i also think that maybe my motherboard is malfunctioning
 
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Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
2
35,960
It could a mobo issue, since you've mentioned that both drives are acting up. It could be the PSU if they are really turning off and not just freezing/hanging. This could be explained if the PSU i underpowering them because of a malfunction or something else as drive need a bit more power when they spin-up compared to while they are idle.

However I'd still recommend that you backup your important info first even if it's in small chunks and after that test the drives for errors and bad sectors to make sure that they are working fine.

You could also take the whole PC to a computer service shop and get it fully diagnosed.

Please keep me posted.
 
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Michael saliveross

Reputable
Jan 5, 2016
48
0
4,530
I've check them for errors none of them showed anything for errors and i'm upset cause i can't install anything or move anything last night i downloaded a movie and it didn't play correctly cause hard drive were shutting off during the downloading i dont know what to do.
 
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