Computer keeps freezing

JonTheDriver95

Commendable
Apr 10, 2016
14
0
1,510
I've had my custom computer for about 4 plus months now. It used to freeze every now and then before, but for about 2 months everything ran perfectly. Recently, it started freezing up again.

When it freezes, my mouse and keyboad are all disabled. I can't do anything to get out of the freeze unless i hold the power button and completely restart the computer. IT freezes while playing games, doing websurfing and one time while just idling on desktop.

I've checked all the temps of my cpu and gpu while playing games and just doing light web surfing and its all good. I don't know what to do really, it keeps bugging me that it keeps freezing. Any suggestions?

My specs:
Intel i5 6500
Sapphire r9 390
MSI z170 SLI Plus motherboard
Coolermaster v650 psu
gskills ripjaws v 2400mhz
 
Solution
IME, you likely either have a hardware failure (could be anything) or a bad PSU. Bad HDD/SDD or RAM would typically have frequent entries into the event logs. I personally would rebuild the machine, and then boot with minimal components, and try memtest (2 complete cycles at least) stress testing (prime, or something that can run on a boot CD, so you could eliminate your windows install).

festerovic

Distinguished
Look in the event viewer to see what kind of errors are being reported, in general, and also at the times leading up to the freeze. Sometimes its cryptic, other times its really obvious, but it may give you insight into what's going on.
 

JonTheDriver95

Commendable
Apr 10, 2016
14
0
1,510


Ive checked the log but nothing comes up. only thing is this that keeps poping up due to my hard restarting the computer

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Event ID: 41
Level: Critical
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
 

festerovic

Distinguished
IME, you likely either have a hardware failure (could be anything) or a bad PSU. Bad HDD/SDD or RAM would typically have frequent entries into the event logs. I personally would rebuild the machine, and then boot with minimal components, and try memtest (2 complete cycles at least) stress testing (prime, or something that can run on a boot CD, so you could eliminate your windows install).
 
Solution