hdd randomly disappears

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stenionet

Commendable
Aug 11, 2016
2
0
1,510
My computer: core i5 3330, 16GB ram, 2 HDDs, 1 SSD, 1 DVD-RW, Video Card Nvidia GTX 750 ASUS, Power Supply Rosewill CAPSTONE 750 Watt Active PFC, motherboard Gigabyte B75M-D2V, Windows 7 - 64 bits

I was using the Video Card for about one year without problem. This week, one of the HDD did not show up. I reboot and the other did not show up too. One more reboot and the screen got black.
I removed the Video Card and used the video card onboard. Then everything was fine.

Now, I put back the video card to make one more test and I did not have problem with the screen, but one of the HDDs disappeared again (it is a random problem).

I think the probblem is the Video Card. But I am afraid that the power supply cannot delivery all the power necessary or maybe it is a problem with the motherboard.

Can you help me?


*UPDATE 08/12/2016
I removed the Video Card and now one of the HDD randomly disappears inside windows. But it is showing in the BIOS.
So, it is very unlikely that the video card is the problem.
 
Solution
Boogieman_WD
Hey there, stenionet.

Well it sounds like it might be an HDD or a PSU issue. Basically having your HDD disappear might have been a coincidence with the GPU issue. I'd recommend that you try that drive with a different computer if possible, or at least with a different SATA port and cables on yours.
If you don't need any data to recover form it, you could try downloading its manufacturer's diagnostic tool so that you can test it if it's recognized and see if anything alarming pops-up.

Another option is for the PSU to be malfunctioning somehow and thus lead to the issues you've been experiencing. So it would be a good idea if you can take it to a computer service shop so that the guys there can test it.

Hope that helps. Please let me...
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Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
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35,960
Hey there, stenionet.

Well it sounds like it might be an HDD or a PSU issue. Basically having your HDD disappear might have been a coincidence with the GPU issue. I'd recommend that you try that drive with a different computer if possible, or at least with a different SATA port and cables on yours.
If you don't need any data to recover form it, you could try downloading its manufacturer's diagnostic tool so that you can test it if it's recognized and see if anything alarming pops-up.

Another option is for the PSU to be malfunctioning somehow and thus lead to the issues you've been experiencing. So it would be a good idea if you can take it to a computer service shop so that the guys there can test it.

Hope that helps. Please let me know how everything goes.
Boogieman_WD
 
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