- Nov 2, 2010
- 19
- 0
- 18,510
Hi, I'm getting these intermittent lag spikes and my landlords don't know how to fix it, Bell support isn't very helpful. So help is appreciated.
http://puu.sh/qydxm/bde99a1f6a.png
The spikes happen when I ping the router directly too.
http://puu.sh/qyfK7/7289d70ca2.png
-Bell Fibe plan with the Home Hub 2000 modem/router
-Lenovo ThinkPad W550s, Windows 10 (but it happens to my housemate so I don't think my laptop is the problem)
-Looking at the router page while the lag happens there are:
-4 things connected to 2.4 GHz Wi Fi
-2 things connected to 5 Ghz Wi Fi
-1 thing connected to the Ethernet
-The connection strength is at full bars
The internet is pretty fast between lag spikes.
How can I fix / further troubleshoot this?
http://puu.sh/qydxm/bde99a1f6a.png
The spikes happen when I ping the router directly too.
http://puu.sh/qyfK7/7289d70ca2.png
-Bell Fibe plan with the Home Hub 2000 modem/router
-Lenovo ThinkPad W550s, Windows 10 (but it happens to my housemate so I don't think my laptop is the problem)
-Looking at the router page while the lag happens there are:
-4 things connected to 2.4 GHz Wi Fi
-2 things connected to 5 Ghz Wi Fi
-1 thing connected to the Ethernet
-The connection strength is at full bars
The internet is pretty fast between lag spikes.
How can I fix / further troubleshoot this?
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