Is my ram damaged?

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Batuhan Apatay

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Aug 2, 2016
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Hi. I recently upgraded my ram capacity from 8 GB to 16 GB. Then some problems occurred. The first thing I noticed was 99% ram usage. I checked everything and there was nothing using the ram. Then I left my PC idle while I was watching TV, when I got back my PC was frozen. Even my mouse wasn't moving well there was a delay and skipping.

Anyway, then I ran memtest86 while I was sleeping. It found an error on test13. I'm gonna add the screenshot here.

kCofNgf.jpg


It all started just after I installed the new ram. So, does it mean my new ram is damaged?

 
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geofelt

geofelt

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Oct 9, 2006
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Not necessarily.
It could mean that the sticks are incompatible with each other.
That is why ram is only supported in kits.

You should get NO errors with memtest no matter how long you run it.
Something is amiss.

You could try testing each stick individually I suspect that they will be ok individually.

One thing to try is to increase the ram voltage in the bios a notch.

If that does not do the job, return the 8gb and buy a compatible 16gb replacement kit.

You could then try your old ram and if it works, you have 24gb. If it does not, just sell it.
 
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Batuhan Apatay

Commendable
Aug 2, 2016
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I don't know what mobo is. Cpu is on the picture (i5-4690k), rams are Kingston Hyperx Fury ddr3 1600 mhz. 8gbx2



They are compatible with eachother. Because they are the same. Just different colors. Kingston Hyperx Fury 1600 Mhz. 8 GB x2 DDR3

++

I didn't change anything in BIOS. I don't want to change voltage settings.
 
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geofelt

geofelt

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Oct 9, 2006
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Ram from the same vendor and part number can be made up of differing manufacturing components over time.
Some motherboards can be very sensitive to this.
That is why ram vendors will NOT support ram that is not bought in one kit.

A motherboard needs to manage all ram using the same voltage.
When you add more sticks, it is harder to do so sometimes a small bit of added voltage fixes the problem.
You do this in the bios under ram settings.

 
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Batuhan Apatay

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Aug 2, 2016
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I'm gonna check but I don't think compatibility is the problem. Otherwise how am I gonna upgrade my rams later? There are 4 slots on my motherboard and I don't need 32 gb ram at the moment but I may need in the future so how it's going to be?



They both working at 1.5V I'm gonna add a BIOS picture a little bit later.
 
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Tradesman1

Tradesman1

Legenda in Aeternum
Jun 5, 2013
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Mentioned and explained in my article above...items 2-6. You could go to a factory and pull sticks right off the assembly line and they might or might not play. That's why they test sticks together to find ones that do play before packaging. There are no guarantees when mixing DRAM
 
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Batuhan Apatay

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Aug 2, 2016
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Now I'm running memtest86 for each stick. I'm testing the new one at the moment. Can errors disappear? I mean if it doesn't find any error this time what's gonna happen? It already tests each stick for 4 times.
 
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