WD Hard drive seems working-notworking ish

jasoryeh

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Jul 4, 2015
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4,510
Hello, I have a 320 gb hard drive from WD and it recently stopped working -ish. Starting a day or two ago every time a program accesses the hard drive it will freeze and stop responding. The rest of the computer will work fine but just that program for example explorer trying to open the drive. The drive is detected by the bios and windows. And it even showed the amount of space. I was able to open the drive and see the folders but when I try to go deeper like open a folder it wants to show me the files it freezes and stops there. I cant restart explorer from anything. And the only way out is to shut down. I unplugged the hard drive for now.
 
Solution
Hi there jasoryeh,

Sorry that you are facing some issues with your WD drive. :(

One simple thing you can try is to see if the issue persists if the drive is attached with different power and SATA cables to another SATA port.
In case it does, then the HDD is failing and as popatim said, you will have to replace it.

If you have some data stored on the drive, you can try to access it with some data recovery tool for DOS mode. You can check the Ubuntu Live CD approach out: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
Just boot up from a CD or a flash drive and see if the drive would be accessible.

Is the HDD under warranty?

Let us know how this goes,
D_Know_WD :)

jasoryeh

Reputable
Jul 4, 2015
3
0
4,510


Uhm, even that software freezes on looking for drives. But that one can be closed.
 
Hi there jasoryeh,

Sorry that you are facing some issues with your WD drive. :(

One simple thing you can try is to see if the issue persists if the drive is attached with different power and SATA cables to another SATA port.
In case it does, then the HDD is failing and as popatim said, you will have to replace it.

If you have some data stored on the drive, you can try to access it with some data recovery tool for DOS mode. You can check the Ubuntu Live CD approach out: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
Just boot up from a CD or a flash drive and see if the drive would be accessible.

Is the HDD under warranty?

Let us know how this goes,
D_Know_WD :)
 
Solution