My boyfriends laptop hdd just went kaput. Installed on it was Windows 10 (originally windows 8 but he did the free upgrade). Luckily I had a working hdd lying around from an old HP Pavilion dv7 that overheated on me a few years back. I put it in, it worked fine. I did a factory reset to clear up all the junk that was installed on it and now it's telling me "This copy of Windows is not genuine, Build 7600". Maybe it's because it was supposed to be for a HP laptop and this is a Toshiba, but that has nothing to do with the authenticity of the OS. I was thinking of just downloading Windows 8 and using the product key that came with the laptop, but of course all the writing on the sticker on the bottom has rubbed off (Why do they put the key there?!!!). Is there anything I can do to sort this problem out? I'm not buying anything as I shouldn't have to, I have two copies of genuine newly bought Windows sat on the HDDs. It's just that one HDD is broken and one is for a different laptop, that shouldn't matter, right?
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This copy of windows 7 is not genuine
- Thread starter Chazfem
- Start date
Solution
Dark Lord of Tech
Retired Moderator
- Aug 18, 2009
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You need to put Windows 10 back on it the license is tied to his hardware profile on Windows 10 , his old windows 8 license is no longer valid.
http://www.thewindowsclub.com/windows-10-media-creation-tool-create-installation-media-upgrade
Good info here.
http://www.thewindowsclub.com/windows-10-media-creation-tool-create-installation-media-upgrade
Good info here.
- Mar 16, 2013
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The OS on the drive from the HP is/was an OEM license.
As such, it will not activate on new hardware, and report 'not genuine'. As you have seen.
HP vs Toshiba.
The only entity that can 'fix this' is Microsoft. But they will almost certainly just refer you back to HP and Toshiba.
- Mar 16, 2013
- 171,713
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- 184,590
In the Toshiba that used to be Win 8.1 then Upgraded to Win 10...you can just do a new clean install of Win 10 on a new drive.
When it gets to the part where it asks for the license key, skip.
It will activate itself when it is online.
When it gets to the part where it asks for the license key, skip.
It will activate itself when it is online.
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