Ethernet is connected to computer but no internet available

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poundej

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May 2, 2015
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Hi, my PC is connected through TP Powerline adapters and today my PC just stopped connecting to the Internet. There is no issues with my Internet provider or modem because 3 more pcs use the same Powerline system, just mine has disconnected. What can I do? I'm really annoyed at the moment. I have tried the ipconfig/renew and /release multiple times with no success. I have tried resetting network options through windows where it resets the pc and all sorts.

What can I do? I'm on windows 10 by the way
 
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George Mulligan

George Mulligan

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Sep 20, 2014
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Open up a command window (run "cmd"). Type "ping 127.0.0.1". This is your network card self address. If there is no response (time out), it means your network card is dead and you need a new one. If the network card (NIC) is integrated into your motherboard, then you'll need to get and install a separate NIC card to replace that function. If you do get a reply from your ping (usually with an average response time of <1ms), then your network card is alive and there is a settings issue in connecting with your ISP.

While on the cmd window, you can also try these two commands to see if it fixes the issue: "ipconfig /release" followed by "ipconfig /renew"
 
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poundej

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May 2, 2015
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RE: George Mulligan

I did the ping thins and it says Packets sent = 4, Received = 4 but then approximate times are all 0ms

What does this mean? I have tried the release and renew thing, if you read my question and explanation you'd know that
 
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George Mulligan

George Mulligan

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Sep 20, 2014
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Also, can you more describe your setup? Are the other PCs yours or is this a roommate situation? Do you have access to the modem? Might be useful to get into the router page on a working PC to see the IP assignment there (or any issues).
 
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