Asus Z97-A Help

unknownpopo · Aug 14, 2016

So recently bought a second hand Asus Z97-A motherboard. So when I try to boot off motherboard I get a solid red led under processor, no other lights show up including ram. Due to lack of light for ram wondering if it is to do with ram not supported or if might be board itself. I have checked to make sure all components work including ram, processor and power supply. I am buying a motherboard speaker as I lack one so if beep codes are required I should have one by end of next week.

alexoiu · Aug 14, 2016

"So when I try to boot off motherboard I get a solid red led under processor'
What CPU using?
Check if the 8 pin power cable is connected to the motherboard and if the CPU fan does spin when starting the board.
If it does, and still red CPU LED, then I suggest removing the CPU and checking the socket for bent pins.

Paul NZ · Aug 14, 2016

Did you connect the cpu fan to the cpu fan header? Connect the ATX12v connector?

If the CPU led is on, the pins on it maybe bent. And what CPU did you install??

unknownpopo · Aug 14, 2016

I have tried both a i5 4690k as well as a i7 4790 fan spun for both. The 8 pin was connected, I did check motherboard for bent pins and I did not see any.

Paul NZ · Aug 14, 2016

Is it the Z-97A or the Z-97A USB 3.1?

Look at the sticker on the mobo. One of them will have a series of numbers and at the end of one of them it'll have something like 0406. This is the BIOS that maybe on it now.

The Z97A needs BIOS 1008 to support the 4690k, and BIOS 0604 for the 4790

If you've got the USB 3.1 mobo, it needs BIOS 0305 for the 4790, and 4690k

What CPU was on it before?

unknownpopo · Aug 14, 2016

Paul NZ :

All I see is z97-A rev 1.03. Also I'm not sure what processor was in it before as it was bought second hand from ebay.

Paul NZ · Aug 14, 2016

Ok what are the last 4 numbers on the sticker thats on it?

unknownpopo · Aug 14, 2016

Paul NZ :

I might just be dumb but not sure what sticker you're talking about.

Paul NZ · Aug 14, 2016

It's on the motherboard. There maybe just the 1 or 2. The one thats got the BIOS version will have a series of numbers and 4 separate numbers at the end of it like 0406

unknownpopo · Aug 14, 2016

Paul NZ :

. I said I was being an idiot, found sticker no idea how I managed to looked over it. The digits right at end by themselves are 2205.

Paul NZ · Aug 14, 2016

Ok so its not a BIOS prob. Thats the first release of the BIOS according to the site. So it's something else

The]https://www.asus.com/nz/Motherboards/Z97A/HelpDesk_Download/]The BIOS is currently up to 2801[/url]

The cpu fan is connected right? If you installed ram make sure you hear it click into the slot

unknownpopo · Aug 14, 2016

Paul NZ :

Cpu fan was connected and does spin, ram did click into spot as well.

Paul NZ · Aug 14, 2016

k May have to wait for you to get the speaker, to see what it does. It'll give us more info on what the prob is

unknownpopo · Aug 14, 2016

Paul NZ :

Now the led's for ram don't light up at all. Could it be ram is incompatible? It's this stuff here https://www.amazon.ca/dp/B004JKNJ0U/?tag=pcp0f-20

Paul NZ · Aug 14, 2016

Could be

The only Patriot ram on the supported ram list are PV316G160C9K(XMP)

And PSD32G13332.

Altho it doesnt mean it wont work. I'm pretty sure the sticks in this which are crucial (these are DDR3L sticks) arent compatible either, but they work.

Just checked theyre not on the supported ram list either. You may have to try other ram see if that works

unknownpopo · Aug 14, 2016

Paul NZ :

Needed to buy new ram anyway for computer as is second build. Thanks so much for help. Will post again when I get no ram as well as speaker.

Paul NZ · Aug 14, 2016

No prob

alexoiu · Aug 15, 2016

unknownpopo :

Since same issue with 2 CPUs, and assuming that the power supply does work, I'd look for a refund for the board.

Asus Z97-A Help

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